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Whirlpool Cabrio Top Load Washer WTW6400SW2

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Hi. We've got a Whirlpool Cabrio top load washer model WTW6400SW2. It's about 4 years old. Recently we started having issues with the oL error....no matter how few clothes are in the machine. Regardless of the cycle settings, we start the load and it fills with water, tries to start (makes the typical noises), but after 5 or 10 minutes, it dumps the water/detergent and gives the overload error. However, the drain and spin cycle works just fine (this is the only cycle that works). My dad's really good with fixing things; however, we have no idea what's wrong with it so he doesn't even know where to start. Anyone have ideas on what might be wrong with it? Any suggestions would be appreciated.

Thanks!

Liz

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oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity

OR basket can not disengage (float)

This may signify:

➔ Load size exceeds washer capacity.

Remove excess laundry, then restart cycle.

➔ Mechanical friction on drive mechanism,

not allowing the basket to disengage

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This may signify:

➔ Load size exceeds washer capacity.

Remove excess laundry, then restart cycle.

➔ Mechanical friction on drive mechanism,

not allowing the basket to disengage

Also, using non-HE detergents in this washer often causes the basket to fuse to the drive shaft.

You're gonna need to tear this one down and get the basket out to have a look. Got a teardown guide here... http://fixitnow.com/wp/2010/10/19/kenmore-oasis-he-whirlpool-cabrio-he-maytag-bravos-he-full-disassemblyouter-tub-replacement-guide/

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Thanks for the suggestions. The problem is not too much clothes in the washer because the error happens even when only a few items are in the washer. We've tried moving the basket around and it seems to float fine. The spin cycle also works fine, so it seems unlikely that the drive shaft is fused. We have only used HE detergent in this machine. Thanks again.

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It is very common for clothes (especially socks, coins, buttons, etc) to get caught between the outer tub and the wash basket, causing your problem. If all looks good, you may need to replace the RPS (Rotor Position Sensor.)

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