6 replies to this topic

[Chris1969]

I have a Whirlpool Duet Washer, model #GHW9100LQ. The Cycle Selection Lights flash, regardless of the setting I choose, as if the door is open. The door switch seems to actuate properly. All controls seem responsive and the Time Remaining Display is correct - I just can't get it to start a cycle. Unplugging it an allowing over an hour to reset the Controls seems to have zero impact. I have successfully run through the Diagnostic cycle repeatedly with no problems - i.e. the door locks, and the Diagnostic runs through all steps from start to finish. Any suggestions would be greatly appreciated. Could this still be a door switch or CCU if the Diagnostic runs properly? If it's just the doorswitch, is there a way to bypass it until I can get the new one to do the repair? (Family of 6... and of course this happened immediately following the kids leaving their laundry in the washer overnight >.<)

Thanks, in advance, for any help.

[Samurai Appliance Repair Man]

Yes, this unit will run diagnostics even if the door switch is bad.

When you run the diagnostics, the first step, C:00, actuates the door switch. When this happens, you'll hear it (and the door locks). Da, tovarish?

There's a little nub on these door latch assemblies that's prone to breaking off and making the washer think the door is still open. Read more... http://fixitnow.com/...t-start-or-run/

Part link to the door switch/latch assembly... http://www.repaircli...ssembly/1094190

[Chris1969]

I do hear the doorlock engage at C:00.

What I believe to be the door switch nub you refer to seems to be intact (sticks about about 1/4-3/8 of an inch). It depresses and springs back just fine when I test it by fingertip. Of course I'm assuming it's still the likely culprit, just an internal failure vs being broken off... If I could figure out where my multi-meter vanished to in the last move, I'd check it. I guess I just wanted to be sure that the Diagnostic running fine didn't somehow rule out the switch.

[Samurai Appliance Repair Man]

Check the wire harness connections on the door latch assy, remove and reseat all of 'em. They can get oxidized or wiggle loose over time.

[Chris1969]

Argh... no luck. The switch assembly looked fine visually when I pulled it out. Put everything back, carefully reseated the connections, no changes. I'm going to try and fin dmy MIA multimeter and check the switch - and at this point, I hope it reads bad so I can just order a new one with and get this thing fixed >.<

[Chris1969]

Following up on my little dilema from last week, I have a question, actually. Does the Cycle Selection light normally flash before starting a cycle? After rummaging through various threads here and there online, I convinced myself it was not normal.... but...

After finding my meter and checking the Door Swich & Harness connections (which tested fine), I finally discovered another problem. It turns out that I have a broken plastic spring/lever on the front Touch Pad panel under the Start button. It broke off, so the Start button wasn't actuating the button on the circuit board. With the Start button itself removed, I can reach the little red button on the board and start the washer now. I'll be ordering the Touch Pad soon (we bought the washer used, so I'm defintley not opposed to replacing the well-used button panel after something on it already failing), but I wanted to make sure that flashing light is normal now >.<. It does stop flashing when the cycle starts... so I think I've just convinced myself it didn't used to flash before this incident... but I don't actually recall either way. Apparently I'm oh so observant!

Thanks again for any help.

[Samurai Appliance Repair Man]

I don't recall that light flashing while running. But it sounds like you found a physical problem with the panel so it should be replaced in any event. Usually, fixing obvious problems like the one you found resolves other, seemingly unrelated problems, too.

Here's the link to the control panel... http://www.repaircli...l/Panel/1059625

If that doesn't fix it, you can return it for a refund. One year guarantee on the part, too.