Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

cmck

Kenmore Top Load Washer - sometimes doesn't spin and weak top agitation

10 posts in this topic

Hi-

I've got a 10yr old kenmore top load (model 110.22952100).

Every once in a while, the basket won't spin during the spin cycle. The motor runs and pumps out the water, but the clothes will still be sopping wet. Probably 75% of the time, it spins without a problem, but the rest of the time it won't. When I notice it doesn't spin, I'll start the spin cycle up again. The motor will kick in like it's spinning, but when I lift up the lid the basket ain't movin'. If I push the basket counterclockwise a couple inches, and shut the lid again, usually the basket will start spinning.

Searching this forum, I havent' found anything about intermittent spin problems. Any ideas?

Also, the top agitator seems to be weak. The bottom agitator seems to be fine, but the top agitator usually just flops back and forth. If I apply a little pressure to the top of the agitator, it will advance a quarter turn at a time. But usually it just flops back and forth. I know agitator dogs could be a problem, but that wouldn't affect the spin cycle... or does it?

Any advice?

Thanks

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

... but when I lift up the lid the basket ain't movin'. If I push the basket counterclockwise a couple inches, and shut the lid again, usually the basket will start spinning.

... after the Water Pumps out, try just lifing the Lid for about 5 seconds without moving anything ..

then close the Lid...

Spin ?

Share this post


Link to post
Share on other sites

i've tried just opening the lid, and the machine still won't spin. I didn't wait 5 seconds though. I can try that the next time it doesn't spin. Is the 5 second wait important?

Also, I tried to take the agitator off to look at the dogs. After I've got the dust cap pulled out, there isn't a nut to remove to let me pull the agitators out. Theres just this plastic thing holding the agitator down. How do I get that out?

Share this post


Link to post
Share on other sites

Is the 5 second wait important?

YES

Share this post


Link to post
Share on other sites

Sounds like you have the famous neutral drain problem. Got some good diagnostic info ratcheer.

Share this post


Link to post
Share on other sites

I checked the washer for neutral drain problem... and the basket is spinning while draining. I never noticed it before. Basket spins pretty fast at the end of the drain, then stops for a few seconds and starts the "for real" spin cycle. So I'm about to order a new transmission.

I have a problem though... I can't figure out how to get the agitator out. I take off the fabric softener dispenser, and then remove the dust cap with the o-ring on it. I'm looking for a 7/16" nut to take off, but I don't see any nut. Just a yellowish plastic thingy. I've tried pulling the plastic thingy out with needle nose pliers but it don't budge. I'll try to attach a picture of it. How do I get the friggin agitator out?

Share this post


Link to post
Share on other sites

Pic of agitator attached.post-60785-0-76401100-1306380954_thumb.j

Share this post


Link to post
Share on other sites

OR you could replace a part inside the Transmission ...

Share this post


Link to post
Share on other sites

Because the transmission is attached to a shaft, and the shaft is attached the agitator. If I can't detach the shaft from the agitator, then I can't get the transmission out.

Share this post


Link to post
Share on other sites

1/2" drive socket extension without a socket to remove plastic center agitate cam retainer, so you can replace the agitate dogs so top auger section works correctly.

You really don't need to replace the transmission because it spins when it drains, the neutral drain not working is a pretty common problem in these. When the direct drives were first produced in 1982 the first year or two of production didn't have neutral drain, (they would spin the tub the whole time it was draining and the timers didn't have the pause).

Sometimes if you haven't let the washer agitate for at least 10 minutes before you put it into a spin cycle the neutral drain won't work, usually when washer is in a cold room this condition occurs.

The intermittent no spin sounds more like a possible worn out clutch, (most likely - if when spinning the silver clutch bell is turning and spin basket isn't then you don't have a transmission problem), or a stripped drive block.

Share this post


Link to post
Share on other sites