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Kenmore 110.22422500 Direct Drive Washer, no agitate or spin


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12 replies to this topic

#1 amgine

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Posted 22 May 2011 - 02:46 PM

Hello, I have a direct drive washer and the bowl is not agitating or spinning. Water will fill and drain correctly, timer switches at the spin/rinse cycle, but nothing moves.

The motor spins freely, and I've checked the coupler, they look as good at new. The dogs in the agitator are ok (although that'd happen after it can spin).

I'm suspecting the transmission, but I'd like to get a pro's opinion first.

Thanks.

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#2 RegUS_PatOff

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Posted 22 May 2011 - 03:12 PM

model number ?
Nothing inside the Washer moves during the Agitate Cycle nor the Spin Cycle, but the Motor is running ?
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#3 amgine

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Posted 22 May 2011 - 03:18 PM

I can't find the model number, unless it's printed directly on the casing, all the labels have been removed. I have a #3357978 stamped on the back.

Basket doesn't move during either cycle. The agitator moves slightly during agitation.

The machine shuts off and on when the lid is opened/closed so lid switch works.

#4 amgine

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Posted 22 May 2011 - 04:00 PM

Found model (under hinge, heh) 110.22422500

#5 RegUS_PatOff

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Posted 22 May 2011 - 04:12 PM

Found model (under hinge, heh) 110.22422500

are you sure of that model number ?
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#6 amgine

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Posted 22 May 2011 - 04:18 PM

Sorry, 110.26422500

#7 appl.tech.29501

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Posted 22 May 2011 - 05:33 PM

This is just a standard direct drive machine. Have you inspected the coupler closely to ensure that the
center of it isnt rounded out? The transmission side will do that from time to time and the shaft will
just sit there as the couple spins around it.
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#8 amgine

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Posted 22 May 2011 - 05:40 PM

It definitely appears OK. I can rotate the vertical shaft by turning the coupler. It gets about 2~ rotations and seizes up. It doesn't catch immediately either, I can rotate the coupler and I get resistance but the shaft doesn't turn immediately. It *feels* like there's something caught between the basket/outer container, but shining the flashlight through it shows nothing.

#9 appl.tech.29501

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Posted 22 May 2011 - 05:52 PM

If you have the cabinet removed from the machine
you can just bypass the lid switch and put the unit into the wash mode.
When it gets to the set water level and the motor turns on
for agitation you can use a mirror and flash light to see
if the transmission shaft is indeed turning. You could try this in spin instead
of wash if you prefer. Sometimes the coupler will feel ok by hand
but will slip under the torque of the motor. If the tranny shaft is indeed spinning
and the unit will not agitate nor spin then the tranny is bad.
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#10 amgine

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Posted 22 May 2011 - 06:21 PM

By transmission shaft do you mean the vertical shaft that goes into the basket? Or the horizontal one with the coupler?

Thanks for your help BTW

#11 appl.tech.29501

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Posted 22 May 2011 - 07:05 PM

the one that goes into the backside of the motor coupler


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#12 amgine

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Posted 22 May 2011 - 08:41 PM

After reassembling everything (sans cabinet) It's spinning again. I wonder what happened?

#13 amgine

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Posted 22 May 2011 - 11:00 PM

What I've figured out is that I didn't assemble it completely the previous time I took it apart. One transmission bolt was sheared and the other two were on the floor. Which means the transmission dropped out and that's what prevented it from spinning.

I've tightened up the last two bolts snugly (the third is sheared inside the mount). It spins smoother too. Thanks for the help everyone.




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