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Kenmore Front Load Washer, Model # 417.42142100


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14 replies to this topic

#1 Dave947

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Posted 31 May 2011 - 11:24 AM

My Kenmore/ Sears front load energy star washer stopped agitating/spinning yesterday. When I run it the water drains but, as I said, no agitation (other than my own). I've got it pulled out, unplugged, ready to trouble shoot... where do I start?

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#2 Samurai Appliance Repair Man

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Posted 31 May 2011 - 11:31 AM

Remove the front panel and see if the belt is broken.

#3 Dave947

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Posted 31 May 2011 - 11:47 AM

The belt is not broken.



#4 RegUS_PatOff

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Posted 31 May 2011 - 11:58 AM

Does the Tub move at all on it's own ?
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#5 Dave947

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Posted 31 May 2011 - 12:00 PM

Nope, not as of yesterday.

#6 Samurai Appliance Repair Man

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Posted 31 May 2011 - 12:05 PM

Study and apply the information on this page...

Troubleshooting Drive Motor Problems in a Frigidaire Front Loading Washer

#7 Dave947

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Posted 31 May 2011 - 12:54 PM

Okay, I got to step 2 on the flow chart; the resistance between 1 and 2 was good but 2-3, and 1-3 was shot. On the flow chart you provided the result is a defective motor. On the tech sheet for the washer it recommends replacing the speed control board. Any thoughts?

#8 Dave947

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Posted 31 May 2011 - 01:03 PM

Should have mentioned that I checked the resistance at the molex as well and there seems to be one open plug. I also pulled the belt off and when I plugged the washer back up the motor did rotate. Am I just using my voltmeter wrong...?



#9 Dave947

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Posted 31 May 2011 - 02:18 PM

ALSO-- when I put the belt back, plugged it back in, and gave it a spin a few times manually from the back, the spin cycle kicked in. This leads me to believe that it's not the motor but perhaps the speed control board after all. Any thoughts on this??

#10 RegUS_PatOff

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Posted 31 May 2011 - 02:20 PM

maybe ... or a bad connection somewhere
test again
also, what reading did you get "1-3 was shot" ?
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#11 Dave947

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Posted 31 May 2011 - 02:41 PM

I'm getting a little over 1ohms for 1-2 and nothing for 2-3 and 1-3. Just checked it again.



#12 Dave947

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Posted 31 May 2011 - 04:10 PM

Finally, per the flowchart, I tested the volts between pin 5 of the 6 pin plug and the following pins of the 10 pin plug: 1,2,6,9,10.
Here are my readings:
1- 120v
2- nothing
6- nothing
9-nothing
10-120v

This, of course, does not match the outcomes for diagnoses per the flowchart.

Samurai, help a brother out... I priced out a new motor ($150) and a new speed control board ($151) from Sears. What is your best guess?

#13 Dave947

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Posted 04 June 2011 - 10:39 AM

Just put in the speed control board from repairclinic.com and it has not fixed the problem. Am I looking at a new motor at this point and (have I possibly ruined this new speed control board?) Could the wire harnesses be bad between the motor and the control board?
.

#14 RegUS_PatOff

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Posted 04 June 2011 - 02:51 PM

probably a bad Motor, if those Motor resistance readings are correct...
It shouldn't have ruined the Controller.
http://www.repaircli...R=154&N=1378616

 

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#15 Dave947

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Posted 09 June 2011 - 11:28 AM

New motor.

New speed control board.

No change, still not working....

Any other ideas at this point???




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