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Kenmore Elite Induction Cooktop 790-428 00500


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#1 nanasaidso

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Posted 18 June 2011 - 05:20 PM

The DH turned on the cooktop, heard something blow, and got an error code 35. When he took a look inside, he saw a 20amp fuse had blown on the filter board. Ordered a new filter board, installed it, turned on the cooktop, and same thing happened. Help!!!! Incidentally, we used to get hit with power surges all the time, so I had a whole-house surge suppressor installed before we put this cooktop in. That was back in 2007. Haven't had any problems since, and the surge suppressor didn't show any sign of a power surge on this one. Any advice on figuring out what's causing the problem? Thanks!!

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#2 appl.tech.29501

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Posted 18 June 2011 - 06:25 PM

Your probably getting the error because the fuse on the filter board has blown. If the control
doesnt see enough power coming through the filter board it gives that error.

Sounds like you have a short some where, will have to track it down. Might be time
to call in a pro. on this one. Make sure they are a Frigidaire/ Electrolux authorized
servicer. make sure they warranty their work as well. it's very easy to tie up a lot of money
in this unit very quickly.


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