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GerTAB

Whirlpool washing machine does not agitate properly

6 posts in this topic

Whirlpool model LST9355AW0

Problem:  noticed whiting on our clean clothes, which lead us to discover the agitator, with a normal load of clothes, will move only slightly instead of the normal incremental rotation.

Logic tells me maybe it is time to purchase the agitator dogs, or the Whirlpool agitator repair kit (which comes with the agitator dogs, thrust spacer, cam and seal).

I would appreciate a 2nd opinion from you, the professionals, as to (1) the possible cause(s) for the malfunctioning of the agitator feature, (2) if applicable, should I purchase the repair kit or one or more of the individual parts, (3) any guidance, shortcuts, etc. when working on this washing machine?

Thank you!

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reply to gertab

I think you are on the right track.

do a load, and grab (lightly)the top of the agitator, it should ratchet in a circle by short distances, going in a complete circle.

you are sure the lower part of the agitator is going back and forth?

the amazing thing is : agitators lived on this planet for years without the piece on the top that goes in circles.

Also check to be sure you are not over loading the machine

if it stays in one place when you hold on to it,

go buy the dog kit you described I always found it usefull to use an extension on my rachet wrench, and hold the complete assembly together with one hand on the agitator top and the extension holding it together till you screw in the bolt to the top of the agitator make sure the rubber washer makes a good seal disregard the two white plastic "ears" on the top of the main agitator if you break one, they are not critical

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Thank you to Samurai Appliance Repair Man and The Wizard of Odds! for your quick replies.  I have printed out your responses, so I can refer to them later this week when I find time to work on it.

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Update to Samurai Appliance Repair Man and The Wizard of Odds!:

I bought the repair kit and performed the repair.  The source of the problem was that one of the four plastic dogs had disintegrated into 4 pieces.  The other three were intact.

Thanks to you, the Whirlpool is now washing the clothes and not leaving soap residue.  My wife is a happy camper.  I saved the cost of a service call and saved time by not having to wait at home for a service person to show up.

The difficult part was trying to pull the agitator top from the agitator itself.  The two white plastic "ears" that The Wizard mentioned was holding firm and didn't want to release the agitator top.  It took some strong yanking to pull them apart.  (I was concerned I was going to break something in the process.)

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Thanks for the followup!  :party:

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