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      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

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Duet Washer F9 Fault Code

4 posts in this topic

Our Duet washer (Model # GHW9100LW1) has started to intermittently flash F9 about 2/3 way through a cycle and stops without any further motor activity. Not a specific cycle type, load size or water temp. I push PAUSE/CANCEL, display shuts down and I am able to restart a new cycle which always completes normally (?clothes slightly more wet at end of cycle with normal spin). I've reviewed the fault description and checked that the drain hose is not plugged or kinked and the inlet valve is working fine. We have 3 kids and do a lot of loads which regularly have things in the pockets--could enough of these small items have collected in the drain pump filter to be causing this error? Is this something I can get at or do I need a service call? I'm reasonably handy and would like to take a shot at it if you can walk me through it. Thx very much for your help!

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Need appliance parts? Call 877-803-7957 now!

Tech sheet does indicate F9 caused by several faults, including something in the pump so would check this...

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Here is the manual so you can see how to access the pump and test the other things listed in the tech sheet.

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Thanks for your help!

Is it a big deal to access the drain pump and remove the filter?  Any hints, tricks or pitfalls I should know about?

Thx again.

 

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