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Samsung DV337AEG Repair


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6 replies to this topic

#1 PCG

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Posted 08 July 2011 - 05:40 PM

Hi all,

I have a Samsung DV337AEG/XAA dryer. It stopped heating today. Everything else works and I have no error codes on the front panel. I didn't see the repair manual for this on the forum but could sure use it if anyone has a copy. I've looked at the parts list and see that there's a thermostat, a thermistor and of course the heating element. According to my research, if the thermistor went out, there should have been an error code displayed. Since it's in series with the heating element, I would expect the same code of the heating element went out so my current suspect is the thermostat. Any clues out there?

Thanks in advance for the help.

Phil

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#2 john63

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Posted 08 July 2011 - 05:49 PM

On the rear/back of the dryer---there's a TECH SHEET in a plastic pouch.

On the sheet---you'll find the test values for various components.

THERMISTORS can fail and still not trigger an error display. Check the OHMS value (at room temperature) with a test meter.

Edited by john63, 08 July 2011 - 05:50 PM.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#3 KurtiusInterupptus

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Posted 08 July 2011 - 06:15 PM

Also, the thermistor is not in series with the heat element, the thermostat is.
the thermistor detects temp changes in the dryer by changes in resistance, which are interpreted by the control determining when to turn the heat on and off...
As every cockroach knows , thriving on poisons is the secret of success.

#4 john63

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Posted 08 July 2011 - 06:59 PM

Samsung dryer THERMISTORS---due it's design---are prone to failing in *high salt-air environments* Cape Cod, MA :)

My wife was in the air force & lived in Falmouth for a number of years. Beautiful place.

The THERMISTOR has a *coating* on it that becomes scratched/chipped over time by tiny particles in the blower housing. The salty air then corrodes the THERMISTOR (no heat at all).
To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#5 Samurai Appliance Repair Man

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Posted 09 July 2011 - 06:35 AM

Great info, John. Domo! Posted Image

PCG, here's the thermistor part link, if needed ==> Thermistor

Edited by Samurai Appliance Repair Man, 09 July 2011 - 03:10 PM.


#6 john63

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Posted 09 July 2011 - 12:37 PM

I don't want to imply that the THERMISTOR is indeed the fault.

Just an FYI on THERMISTORS.

The 2nd most common cause of NO HEAT on Samsung electric dryers---would be the HEATING ELEMENT. Especially if the dryer is used fairly often (8 loads per week or more) or if the vent system is longer than 8 feet and has 2 or more 90 degree turns/elbows.
To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#7 Samurai Appliance Repair Man

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Posted 09 July 2011 - 03:21 PM

I don't want to imply that the THERMISTOR is indeed the fault.


I should have said "if needed" in my post. Edited.







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