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Kenmore 417.48102701 Washer E41 code


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8 replies to this topic

#1 mopar_man

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Posted 01 August 2011 - 03:46 PM

My wife told me that the washing machine wouldn't work the other day when she went to try a load. Sure enough, trying different program and function settings yielded nothing. It doesn't do anything when you push the "Start" button other than light up the LEDs. Upon doing some research with the model number, I found some information on how to check what might be wrong. I pushed the "Start" and "Pause Cancel" buttons to get the LED codes. It showed up as E14. I can find nothing about what this code means or what I can do to repair it. After a weekend out of town, the laundry is really piling up and the wife is really after me to get it fixed. Can anybody help me out? Thanks in advance!

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#2 RegUS_PatOff

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Posted 01 August 2011 - 04:02 PM

http://fixitnow.com/...nt-load-washer/
.

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#3 mopar_man

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Posted 01 August 2011 - 04:16 PM

Thanks! I see I've got the lights backwards. Code 41. Now that I've got that figured how, how do I get to the control board? I have removed the three screws in the soap drawer holding the control board panel but it's still firmly in place. From what I've read, the chances of the door switch being bad are almost 100% but I'd like to check to make sure before I order it.

#4 RegUS_PatOff

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Posted 01 August 2011 - 07:07 PM

Diagnostic Test:
The diagnostic test is performed by using the Program Knob. To START THE TEST:
• Turn the Program Knob to start position, Drain/Spin.
• Press Pause Cancel to turn off LEDs.
• Within 5 seconds, press and hold the Option and Pause Cancel buttons until LEDs start sequentially chasing,
then release buttons.
1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position.
The hot water solenoid will activate and hot water should enter through the detergent compartment.

3. Turn the program knob (2) clicks from the start position.
The bleach water solenoid will activate and cold water should enter through the bleach compartment.

4. Turn the program knob (3) clicks from the start position.
The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.

5. Turn the program knob (4) clicks from the start position.
The door lock solenoid will activate

Check to be sure the Door is actually locked.
Un-plug the Washer Power Cord from the Wall Outlet.
Can you then immediately open the Door ?
OR only after a few minutes ?
.

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#5 mopar_man

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Posted 01 August 2011 - 07:22 PM

The door doesn't lock. Nothing at all happens when you push the start button. It doesn't even buzz like it used to when the door wasn't closed all the way.

#6 mopar_man

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Posted 04 August 2011 - 10:21 PM

Took a guess that it was the door switch. It should be here Saturday so I'll see if that solves the problem or not.

#7 kdog

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Posted 05 August 2011 - 12:24 AM

I've got the lights backwards. Code 41.



Edited title to reflect this
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#8 Samurai Appliance Repair Man

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Posted 07 August 2011 - 06:43 AM

Bad door latch assembly ==> Door Switch Assembly

#9 mopar_man

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Posted 07 August 2011 - 09:27 AM

Bad door latch assembly ==> Door Switch Assembly


That's what I got. Seems to work good now. Thanks for the help all.




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