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KITCHEN AID KDC-21A OR-61A SECOND SOAP DOOR PROBLEM


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8 replies to this topic

#1 sparks325

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Posted 06 September 2011 - 03:15 PM

Hello All and greetings to the Grand Master,
In an effort to keep my Kitchen Aid going another few years I followed the advice on this forum and purchased the enzyme based dishwasher product listed elsewhere in the forum.
I live in an area where the water could be considered “hard” so I used two scoops as per the instructions on the dishwashing detergent. The problem I’m having is that there is a clump of detergent in the second door after the cycle is done. The dishes seem to be clean enough. Any suggestions ????

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#2 kdog

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Posted 06 September 2011 - 04:47 PM

Make sure some of the dishes are not in the immediate vicinity of the soap door and preventing it from swinging fully open

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#3 Samurai Appliance Repair Man

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Posted 06 September 2011 - 07:22 PM

Also, check the water fill level in the basin after the machine fills and the when the spraying starts. Should just come up to the heating element. If not, the pump will not develop sufficient pressure at the spray arms and the water will just come out in rhythmic, dribbly spurts. Result: detergent never gets scoured from the cup.

#4 sparks325

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Posted 07 September 2011 - 10:09 AM

Thanks!
I'll check that tonight and report back.

#5 sparks325

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Posted 13 September 2011 - 01:09 PM

Sorry for the delay,
My repair job during the day has required more than 8 hours the past few days now, and I haven't been able to keep up with everything.
I checked the fill level and it doesn't quite come up to the heating element. Side note here. the machine is a portable and after installing the new floor in the kitchen we decided to use those "magic sliders" to minimize the possibility of damaging the floor.
Well, a small stone got caught in the slider and the floor was scratched. My better half came up with the idea of extending the hoses and not moving the machine at all. I had access to some aerospace type (read really good) couplings and made a fine hose extension pair. I realized that with the extra length the machine wasn't emptying fully. I went with a larger diameter drain hose to compensate and that seems to be ok. Is it possible that the machine isn't getting enough water on the fill cycle? does the machine use time as a measure for the fill cycle or does it have a float to tell it if it has enough water. I know I'm venturing into unknown territory here, but I've always been one of those guys.

#6 Samurai Appliance Repair Man

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Posted 13 September 2011 - 02:13 PM

I checked the fill level and it doesn't quite come up to the heating element.


How far below the heating element?

#7 sparks325

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Posted 14 September 2011 - 08:22 AM

Grand Master,
The machine is not completely level (being portable and all, hmm I never checked if the wheels allow for adjustment)
I'd say the water level is below 1/8th inch at the rear of the element to 1/4 inch at the front of the element.
Thank You for your quick response!

#8 Samurai Appliance Repair Man

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Posted 14 September 2011 - 08:33 AM

Let's test Master kdog's theory:

Make sure some of the dishes are not in the immediate vicinity of the soap door and preventing it from swinging fully open

Run a load with detergent but no dishes and see if the detergent cup gets scoured clean.

#9 sparks325

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Posted 14 September 2011 - 12:20 PM

will do




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