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GE Microwave 2 buttons on touchpad not working - JVM1540DN1WW


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#1 Rackshaw

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Posted 10 September 2011 - 01:23 PM

The Start Button and the Add 30 seconds button have stopped working on our Microwave. Not having the start button is kind of a pain, although the Express buttons (1-6) do work, so the Microwave is still useful. There are no error codes displayed. Four questions:

1. Are the two buttons related as far as going through some of the same circuitry?

2. Will a cleaning of the touchpad solve the problem or am I looking at replacing the touchpad?

3. Is there a 3rd party out there that repairs touchpads (something akin to when I had my double oven control panel repaired)?

4. Does anyone know if GE has a recall on this Microwave (an internet search didn't indicate that one had occurred)?

The label on the Microwave indicates that it was manufactured in 2008. Three years (technically two since I got in 2009) seems like a short time for the microwave to go bad. The cost of a new touchpad almost equals the cost of a new microwave.

Thanks in advance for any help.

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#2 Samurai Appliance Repair Man

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Posted 10 September 2011 - 08:08 PM

Probably have a burt solder joint or two on the control board. Nothing to lose by trying to re-solder them. If that fails, come git you a new one ==> Main Control Board




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