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Whirlpool Gold Slide-in electric range - keypad stuck GY396LXPS02

Whirlpool Gold electric range Whirlpool Gold Slide-in

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9 replies to this topic

#1 helpappliance

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Posted 16 September 2011 - 07:36 PM

Hi, Samurai I have a problem with my electric range.Only clock,oven light and timer set/off buttons are working. Then I have replaced control board (clock) and it still didn't work. After I have replaced control panel(touchpad) and most of the buttons are working; like bake, broil and etc, Only clock and and timer set/off buttons are not working. Then I have replaced another control panel. Most of the buttons working, but now the temperature is not adjustable.Then, a few days it was working, but then again stopped. I have no idea what is going on. Can someone help me, please?

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#2 appl.tech.29501

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Posted 16 September 2011 - 07:41 PM

so you have installed a new control board and 2 new touchpads?

what are the part #'s of the parts you installed?
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#3 helpappliance

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Posted 16 September 2011 - 07:49 PM

Yes, Control board part# 9757476; control panel part #W10122299

#4 appl.tech.29501

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Posted 16 September 2011 - 08:13 PM

and you have verified that the ribbon connector is seated fully and correctly?

No problems with the burners on top?
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#5 helpappliance

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Posted 16 September 2011 - 08:24 PM

Ribbon was set fully, 100%. Top burnes are working fine.

#6 appl.tech.29501

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Posted 16 September 2011 - 08:33 PM

when changing the parts I assume the unit was disconnected from power?
also anti-static braclet should be worn.

How long has the unit been installed in its current location?

Kind of sounds like you have a grounding problem where the power enters the range
with the eradic symptoms your getting.

I would check that connection to ensure everything is good and tight.

Let us know what you find.
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#7 helpappliance

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Posted 16 September 2011 - 08:46 PM

Before installed parts, I am unplug fuse box, but electric cord was not unplug from wall outlet.
Unit been installed 4 years ago.
I checked power enters the range around 208. I think its not enough power should be 230-240, but top burns working.

#8 appl.tech.29501

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Posted 16 September 2011 - 09:19 PM

controls only needs 110V unless the powers dropping under load but then your burners wouldnt be working correctly.
check the ground so that can be ruled out. Needs to be tight.
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#9 helpappliance

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Posted 16 September 2011 - 09:23 PM

Ok, tomorrow I will do and let you know. Thanks.

#10 helpappliance

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Posted 22 September 2011 - 09:03 PM

Hey,Samurai.
It looks like you were right. The ground wire from electric cord was been not tight enough. So I checked all connections properly and now it is working fine.
Thanks, Samurai for professional adviced.




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