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Whirlpool duet washer WFW9750WW01

whirlpool duet not working

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5 replies to this topic

#1 tars

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Posted 22 September 2011 - 03:28 PM

This washer has water heavy clothes after cycle is finished.
First I cleaned out the drain pump ( bobby pin was found lodged in impeller) .
Then after that ended up replacing drain pump altogether.
Still clothes are not spun out after cycle is finished.
No error codes. When unit is tested for drain/spin it works fine.
Don't know what to check for at this point.
Any ideas?

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#2 Scottthewolf

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Posted 22 September 2011 - 06:52 PM

This needs to be moved to the laundry topics.
Scott Wolf

#3 Samurai Appliance Repair Man

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Posted 22 September 2011 - 07:08 PM

Good catch, Scott! Topic moved.

#4 Scottthewolf

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Posted 22 September 2011 - 07:16 PM

I would suspect the water inlet valve may not be closing. The water inlet valves on these Duets seem to have a high failure rate.
Scott Wolf

#5 Tronicsmasta

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Posted 22 September 2011 - 07:28 PM

We have gotten tons of complains about it. The recommended fix by Whirlpool is replace the MCU if everything else checks ok.

Check These:
Drain hose not siphoning back into washer,
Inlet Valve for dripping overnight,
Shocks,
Springs,
Level Unit,
Sorting of Clothing (bad sorting = jeans with t-shirts),
Load Size (About 2/3 full max),
HE detergent only (Tide, Gain, Cheer)
It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call A&E Factory Service (1-800-905-9505), Sears(1-800-469-4663), or local service man you can trust (servicemagic.com).

#6 tars

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Posted 22 September 2011 - 10:13 PM

thx guys. sorry about posting in the kitchen forum.






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