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Viking range knobs turn continuously - won't light or turn off (VGCIC48566SS)

Viking range

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7 replies to this topic

#1 robertmspeakout

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Posted 10 October 2011 - 09:23 AM

A babysitter at my home attempted to make my son dinner last night and somehow managed to take two of my range knobs (Viking 6-burner w/griddle - VGCIC48566SS) and render them unusable. When I got home, she showed me that the knobs now turn around continuously in both direction without much resistance at all, and without having to push them in. It's as if they are stripped. The other knobs stop firmly at off and high. These two, now, do not. I tried turning them many, many, times in both directions to see if I could get anything to "catch." Occasionally I will hear the ignition spark, but can't keep the knob in a position to keep it going long enough to light. One of the burners, attached to one of the two broken knobs, was lit at a very low flame and I could not get it to turn off. I ended up cutting the gas to the range. Any ideas of what happened and how I might fix this?

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#2 KurtiusInterupptus

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Posted 10 October 2011 - 11:19 AM

She has ruined the gas valves...I can get you the part #s... you will have to get them somewhere besides repairclinic.com as Viking range corp. Are elitist a-holes who refuse to work with us...
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#3 Samurai Appliance Repair Man

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Posted 10 October 2011 - 11:25 AM

Viking range corp. Are elitist a-holes who refuse to work with us...


True dat! And for the life of me, I have yet to figure out how the crackheads at Viking arrived at the conclusion that their shoddy, overpriced, sorry excuses for appliances are deserving of such elitism and exclusivity.

#4 RegUS_PatOff

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Posted 10 October 2011 - 02:22 PM

She has ruined the gas valves......

... OR are the Knobs just broken ?
.

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#5 KurtiusInterupptus

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Posted 10 October 2011 - 04:57 PM

... OR are the Knobs just broken ?

easy enuff to tell...switch broken knobs with working knobs...also
recheck and post that model # again...the first one has too many letters / digits, and i will get the part #s for ya...
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#6 robertmspeakout

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Posted 12 October 2011 - 01:53 PM

I typed in the wrong model, BTW, it's actually the VGIC4856GSS

Knobs aren't broken...so it's something else. I guess the gas valves???

#7 KurtiusInterupptus

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Posted 12 October 2011 - 03:31 PM

She has ruined the gas valves...

yep, said that already...part number for valves is 003519-000 .
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#8 RegUS_PatOff

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Posted 12 October 2011 - 06:13 PM

....part number for valves is 003519-000 .

http://www.allviking.../003519-000.htm
.

one of my video productions: “Easter Seals: Walk With Me”

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