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5 replies to this topic

#1 SPYDA

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Posted 25 November 2011 - 01:17 PM

1 yr old side by side refrig and freezer not staying cold enough. Customer unpluged unit, and was room temp when i got there. told customer to plug back in and let sit overnight to see if it would get back to normal. if it does not what could be the cause. if it does what caused it to do that in the first place.When he plugged it back in standing there i saw that temp was going down. Waiting to hear back from him tomarrow. Help please!

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#2 RegUS_PatOff

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Posted 25 November 2011 - 02:01 PM

Waiting to hear back from him tomarrow.

need to know the Fridge / Freezer temperatures
and maybe a picture of the frost pattern of the Evaporator Coils in the Freezer
.

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#3 SPYDA

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Posted 25 November 2011 - 02:13 PM

When i got there freezer was 45 and refrig was 57. That was after 6hrs off with doors shut.

#4 SPYDA

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Posted 25 November 2011 - 03:09 PM

There was no frost pattern on coils at that time.

#5 kdog

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Posted 25 November 2011 - 06:46 PM

Yup - that'll happen when fridge is shut off .....
You need to measure temperatures after Fridge has been RUNNING overnight
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#6 SPYDA

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Posted 25 November 2011 - 08:04 PM

Thats what i thought. I will wait till mornin to see what he figures out. Thanks for your feedback!

I love dickins cider also!!!!!!




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