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GE front load spin drain problem model #WBVH5200J3WW


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3 replies to this topic

#1 jkilgore34

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Posted 01 December 2011 - 02:00 PM

Customer says the unit will not spin or drain correctly. Also the time on the timer will jump around from 19 to 22 to 17 and so forth, I guess once it has entered the spin cycle. The customer also said that the checked the drain pump filter and it was all clean. My first guess was long drain time because of blocked drain pump motor but they have cleaned the filter already. Any suggestions what to check next?

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#2 RegUS_PatOff

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Posted 01 December 2011 - 02:09 PM

Is the Drain Pump running when it should be ?
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#3 jkilgore34

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Posted 01 December 2011 - 02:59 PM

She said it would drain some but not like it was supposed to. Drain pump motor going out maybe?

#4 Samurai Appliance Repair Man

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Posted 02 December 2011 - 08:50 AM

Might have some gookus rattling around in the drain, or partially clogging the drain hose. Drain pump itself could be on the way out. Open it up and check it out, the problem will usually be apparent.




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