MDBH969AWB3 New Maytag Dishwasher not fully drainingIncomplete draining.
Posted 18 December 2011 - 12:05 PM
Here is what I have done to troubleshoot:
1. Removed dishwasher and checked hose for kinks/sharp bends that may impair flow - no issues
2. Inspected garbage disposal drain inlet hole to be sure plug was entirely removed - no issues and never were any drain issues with the prior dishwasher either.
3. Ensured drain hose is securely fastened to under side of counter, above the level of the disposal drain hose.
4. Inspected interior of dishwasher drainage ports and, as expected with a new machine, they are clean.
5. Verified that the machine is installed level and square.
6. Called Maytag customer support. They were very vague and uncertain of their advice, but in the end they told me that water left in the bottom of the machine is normal on the first few run cycles of the new machine. I have run the machine on 8 separate cycles now and the water remains present. Over the life of the machine, this seems to be a huge sanitation/mold/mildew threat. They did happily tell me that they could send out a repair technician but would bill me for the service call if the issue was "normal" operation or if it was an installation issue.
7. Searched this forum and others and performed the above troubleshooting steps without resolution.
Any other advice?
Final comments: What kind of company would charge me for a service call on a perceived malfunctioning new device? Grrrrrrrrrr.
Posted 18 December 2011 - 12:30 PM
One on one repair help now available !
Posted 18 December 2011 - 04:24 PM
I made some measurements on water discharge by disconnecting the drain line and running it into a large graduated container. When the end of wash drain cycle occurs it runs for 2 minutes and evacuates approximately 5.5quarts of water from the machine before turning off and lighting the "clean" light while leaving water in the machine. When I then hit the cancel/drain button, the pump runs for another 2 minutes and evacuates another 4 quarts of water from the machine. I noticed the water left in the machine is soapy, telling me that the drain between the wash and rinse cycles must not have completely evacuated the water present either. Either the pump flow rate is too slow or the pump drain cycle is too short. Is a 2 minute drain cycle the "normal" drain time?
Posted 18 December 2011 - 04:43 PM
For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship
Posted 18 December 2011 - 05:14 PM
Almost has to be a restriction or blockage at some point...make this info available to the local tech when he arrives...
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