My 2011 Kenmore front loading washer (model #49032) will not power on. There is power to the outlet. It was purchased two days ago. It washed three loads of clothes and then stopped working. No power, no lights, no response. Any suggestions would be greatly appreciated.
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No Power: Kenmore Washer 49032 Front Load
Started by ivwhitman, Dec 29 2011 10:58 AM
kenmore front load washer no power 49032
11 replies to this topic
#1
ivwhitman
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Posted 29 December 2011 - 10:58 AM
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#2
john63
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Posted 29 December 2011 - 11:11 AM
An LG-built washer (model number can be found when opening the door).
Possibly a failed MAIN BOARD and/or ELECTRICAL NOISE FILTER.
Usually caused by power outage/surge.
Other possibillity (though unlikely)---loose plug connection at the MAIN BOARD.
If the washer is less than 1 year old---covered under warranty.
Contact Sears for an authorized servicer---but do NOT divulge any information or mention of power outages/spikes/etc (if any occurred).
NOTE: If your home is "off-grid"---may need a LINE CONDITIONER to prevent Main Board damage.
Possibly a failed MAIN BOARD and/or ELECTRICAL NOISE FILTER.
Usually caused by power outage/surge.
Other possibillity (though unlikely)---loose plug connection at the MAIN BOARD.
If the washer is less than 1 year old---covered under warranty.
Contact Sears for an authorized servicer---but do NOT divulge any information or mention of power outages/spikes/etc (if any occurred).
NOTE: If your home is "off-grid"---may need a LINE CONDITIONER to prevent Main Board damage.
Edited by john63, 29 December 2011 - 11:28 AM.
- Samurai Appliance Repair Man and kdog like this
To eliminate:
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
#3
Samurai Appliance Repair Man
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Posted 29 December 2011 - 11:25 AM
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#4
ivwhitman
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Posted 29 December 2011 - 11:54 AM
Thank you. There was no power surge I was aware of, and no other appliance indicates this. However, if there was a surge, or something else, how do I test to see if the main board is faulty/damaged?
Also, the model number is 4903, not 49032.
Many thanks.
Also, the model number is 4903, not 49032.
Many thanks.
#5
Samurai Appliance Repair Man
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Posted 29 December 2011 - 12:17 PM
Still not a correct model number. Read this page before your next post ==> http://fixitnow.com/...-model-numbers/
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#6
ivwhitman
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Posted 29 December 2011 - 05:46 PM
You are correct. The correct model number is 402-4903. However, the full model number on the back of the machine is 402-49032012. It is tricky for a newbie to interpret the actual model number from the printed model number from the model number on the receipt. I need a model number decoder ring.
#7
kdog
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Posted 29 December 2011 - 05:58 PM
If you read the commandments, you will know not to look at any papers for the model number - the one that you fetched from the back of the machine sounds right - seems to come up as a Samsung built machine
. It was purchased two days ago.
I would be calling for Warranty repair
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com
For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship
#8
Samurai Appliance Repair Man
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Posted 29 December 2011 - 06:00 PM
The problem with your washer could be similar to the one I encountered on this recent service call ==> http://appliantology...marts-mountain/
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#9
RegUS_PatOff
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Posted 29 December 2011 - 07:38 PM
1) 402 = Kenmore built by Samsung... model number on the back of the machine is 402-49032012.
... I need a model number decoder ring.
2) Model Number Decoder Ring
.
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RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw
one of my video productions: “Easter Seals: Walk With Me”
every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962
RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw
#10
john63
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Posted 29 December 2011 - 08:04 PM
<<<seems to come up as a Samsung built machine>>>
*******************
Wow---never saw one of those Kenmores yet
*******************
Wow---never saw one of those Kenmores yet
To eliminate:
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
#11
kdog
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Posted 29 December 2011 - 08:13 PM
Sears in Canada has had Samsung building their Kenmores for a couple of years now, also many LG models up until awhile ago
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com
For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship
#12
john63
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Posted 29 December 2011 - 08:35 PM
Hmmm---that's interesting.
I read a business news article some time ago---maybe 2 years ago---that Sears & LG had signed an agreement to sell LG appliances under/with the Kenmore label.
Apparently things are so fluid/chaotic at Kmart/Sears that this agreement may have been altered.
A rumor is circulating that LG may be expressing an interest in purchasing the Kenmore brand.
A snippet from another article...
<<<Another expert, Jack Hendler, president of Net Worth Solutions, said he believes “it will be necessary” for Sears to sell its most valuable brands — Kenmore, Craftsman, DieHard and Lands‚ End — after many years of speculation about such a move. Sears Holdings has already started licensing certain items from the DieHard and Craftsman lines to rivals‚ stores.
“Each of the brands has value unto itself,” Hendler said.
Hendler speculated that South Korean appliance companies, notably LG Electronics, “would hit a home run” with a Kenmore acquisition.>>>
More here...
http://www.thestreet...ck-in-2012.html
I read a business news article some time ago---maybe 2 years ago---that Sears & LG had signed an agreement to sell LG appliances under/with the Kenmore label.
Apparently things are so fluid/chaotic at Kmart/Sears that this agreement may have been altered.
A rumor is circulating that LG may be expressing an interest in purchasing the Kenmore brand.
A snippet from another article...
<<<Another expert, Jack Hendler, president of Net Worth Solutions, said he believes “it will be necessary” for Sears to sell its most valuable brands — Kenmore, Craftsman, DieHard and Lands‚ End — after many years of speculation about such a move. Sears Holdings has already started licensing certain items from the DieHard and Craftsman lines to rivals‚ stores.
“Each of the brands has value unto itself,” Hendler said.
Hendler speculated that South Korean appliance companies, notably LG Electronics, “would hit a home run” with a Kenmore acquisition.>>>
More here...
http://www.thestreet...ck-in-2012.html
Edited by john63, 29 December 2011 - 09:09 PM.
- Samurai Appliance Repair Man and kdog like this
To eliminate:
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
Musty odor
L-O-N-G cycle times
Dingy/yellowing whites
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
Read below:
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
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