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Whirlpool Duet dryer GEW9200LW1 not drying completely

12 posts in this topic

My Dryer (Whirlpool GEW9200LW1) does not seem to dry clothes in anything except TIMED DRY at 99 minutes, and then could take twice at that setting to dry. About year ago After I returned from OEF my wife said the dryer wasn't working well. I cleaned out the vents completely and it work for a little while as if it were new, but only for a short time. The dryer gets hot but the clothes don't seem to dry unless I set it for manual time on any load medium or large.

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all you need is heat (you say it's good)
and air-flow / vent (you say it's good)
OR possibly your Washer isn't Spinning the water out completely.

check your Venting System
Dryer Vent
Vent should be rigid metal.
Short lengths of flexible metal may be OK, if not crimped when moving the Dryer into place.
NO plastic
NO PVC
NO screws
Foil Duct Tape is OK.
With an empty load, Timed Dry, High Heat, the vent temperature should cycle somewhere between 135F and 160F
Check / clean the Dryer Vent
Disconnect the Dryer Vent and check for good air-flow there and where it exits the house.
Check the Vent air temperature at the back of the Dryer.

 

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Mang, if the dryer is only getting your clothes dry on timed dry and no other settings, you might want to try a new timer.

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AA, this unit is electronic...no timer to speak of...

You may want to check your element for a break ,maybe weldded to to the can, running on half vaoltage...

Double check the entire vent system, including interally of the dryer, especially the filter chute...

Please report the cycling temps at the vent outlet with the unit empty, on normal high heat...

Sure sounds like a vent issue...

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1. Clean out the dryer vents (internal & ducting), vent to outside also. took the lid and front kick panel off and vacuumed those areas also. Made sure there is no kinks in duct when I reinstalled it. Duct is 1 foot long and is now a straight shot to the wall outlet. Blows pretty hard all the way out. Ran the dryer (empty) on timed dry: Temperature hit 159 within 4 minutes and then bounced between 158-146 (used a digital therometer) throughout the cycle. According to the paper work that came with dryer it should be 155 (+- 10), according to the specs this is within limits. Ran a load of towels on heavy cycle, at the end of the cycle some of towels were still damp.

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all you need is heat (you say it's good)

and air-flow / vent (you say it's good)

OR possibly your Washer isn't Spinning the water out completely.

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You need to run that guys self diagnostics. Check the moisture sensor. Also Ive noticed with these guys and similar models that if the load is too light or heavy it wont dry correctly on the auto modes. So timed dry is where you need to be for weird loads.

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Not sure if this will help or not but I just discovered a way to adjust the temperature from the factory settings.  Had a client with same complaint, dryer only worked well on one cycle, "Bulky".  Found out you can change the Dryness level by holding in the dryness control for 5 seconds, when the dryer is off, and the dryer will beep and display CF for 1 sec. and then show the current dryness setting.  The setting comes with it set to low, you can change it to medium or high to make the automatic setting dry longer.  Once you change the setting push the start key to lock it in.  It will not change again until you change it.  I changed the setting for my customer and it solved her problem.  She had been using it on one cycle for 3 years, now she can use them all and work great.

 

Doc

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As was mentioned before, load size is important. Too small of a load and your auto dry will not run long enough. How electronic auto dry works is quite simple. You have two metal sensor bars. They really are nothing special. The control is simply looking for a circuit to be completed every time an article of wet clothes touches both bars, a circuit is completed. This is called a strike. The computer simply counts strikes per min to determine how wet a load is. If the load is too small, there are not many strikes per min. The computer reads this as an almost dry load and shuts off too soon. Cleaning these two bars with rubbing alcohol helps performance. Also would check for grounded element (mentioned earlier also).

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There is also a thermistor part number: Part number: 3976615

Part number: 3976615

, located on the blower housing which may be out of range.  Ohm out the thermistor and check the range specs on the tech sheet.  If its out of range that could cause dry time issues as well. Edited by Samurai Appliance Repair Man

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Not sure if this will help or not but I just discovered a way to adjust the temperature from the factory settings.  Had a client with same complaint, dryer only worked well on one cycle, "Bulky".  Found out you can change the Dryness level by holding in the dryness control for 5 seconds, when the dryer is off, and the dryer will beep and display CF for 1 sec. and then show the current dryness setting.  The setting comes with it set to low, you can change it to medium or high to make the automatic setting dry longer.  Once you change the setting push the start key to lock it in.  It will not change again until you change it.  I changed the setting for my customer and it solved her problem.  She had been using it on one cycle for 3 years, now she can use them all and work great.

 

Doc

your not changing the temperature, just how they dryer perceives dryness, "customer focused" dryness level adjustment just makes the dryer run 15 percent longer.  this adjustment is not available on the older duet dryers only the newer style, starting around 08 or so

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Yes SH2 thanks for clarafying that.  I was just pointing out that is a dryer on the timed cycle is not getting the clothes all the way dry, you can change that setting and it will perform correctly for you.  I had a client who ended up buying a new dryer and swearing never again to get a Whirlpool product, because it would only dry her clothes all the way on one cycle.  After she got a new set for $3,000 she gave me her old ones.  The dryer happened to have the owners manual with it and when I found this option I was very supprised.  I had never heard of it and that is why I mentioned it in this thred.  I'm thinking it could be good to know in the future.  The dryer she gave me ended up being just fine and I was happy to get it but felt bad for her having to buy a new set because of it.  I later shared with her my discovery and told her I was sorry for not knowing it had this option and so am mentioning it here in hopes of saving some other poor sole from the same fate.  As it turns out she has plenty of money and was happy buying a new one so I'm off the hook.  Thanks again for you added insight.  It's appreciated,,

 

Doc

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