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georgemartin601

Freezer not maintaining temp GE Profile Arctica PSS25NGMDWW

15 posts in this topic

The freezer section does not seem to be maintaining the set temperature - 0 deg. It's been at between 10 and 25 degrees for over a week, much longer than I understand a defrost cycle to take. I've also tried power cycling the unit. Will that cancel a defrost cycle? I've gone through all system tests. They all seem to indicate passing. The only one I was not able to confirm passing/working was the open damper test. I heard a noise, but I have no way of knowing if it's opening and closing. The fresh food section temp is being maintained at the set temp - 37 degrees. Any ideas where to start . . . what would cause the freezer to get warm and the fresh food section to stay cool?

Thanks to all.

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Defrost Cycle is only 25 minutes ...

It may be a bad Door Switch keeping the Light ON.

OR

May need to see a picture iof the frost pattern of the Evaporator Coils inside the Freezer.

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I can see the light going off when the door is almost shut. How would I get the pic of the coils? I'm assuming then, the damper is probably okay. Would a malfunctioning damper door/fan create the opposite problem? thanks very much

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Damper door would not cause a problem in the freezer. From inside the freezer, remove the back panel to expose the evap, Take a picture and upload it. Have you verified temps using another device? Is your ice maker producing ice normally? Are your seals around freezer door and ice maker chute air tight?

Your fresh food section receives its cooling from the freezer evap. Your fresh food temps will eventually be affected by increased temps in the freezer if the temp increase is caused by a defrost issue , an evap fan problem, or sealed system failure. Fresh food temps may not be affected if there is a air leak in the freezer or if you have a malfunctioning freezer thermistor, an ice maker heater continuously running or malfunctioning freezer light switch.

A bad mother board can also cause unpredictable results as well.

Edited by DurhamAppliance

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Had a service tech out today. I was not present, but he said there is a freon leak. An irregular frost pattern on the evaporator coil led to this diagnosis. Everything else tested fine. I'm looking at $600 - $800 repair bill. Is an evaporator coil something I can replace and fill with freon myself? I am a DIYer, but by no means do I have any experience with anything like this. I'm not opposed to trying in light of the options. Thanks

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Specialized tools and equipment required, not a job you can do without previous experience/training

Time to go shopping!

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Any advice on brands or model lines? The tech advised to stay away from GE, and said go for the Whirlpools and Whirlpool line - kitchenaid, maytag. Truth to that?? thanks much

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... May need to see a picture of the frost pattern of the Evaporator Coils inside the Freezer.

... An irregular frost pattern on the evaporator coil led to this diagnosis.

hmmm... I remember reading that somewhere

... stay away from GE, and said go for the Whirlpools and Whirlpool line - kitchenaid, maytag.

yes

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Thanks regus_patoff. You were right on the mark . . . and I was 100% cognizant of this conversation prior to bringing a tech in. It's the reason I'm on this site . . . you guys rock! I'm sick that I am now finding myself in the market for a new fridge. Because you know what that means - according to my wife - new dishwasher, new range, new microwave! The dishwasher has been on the fritz as well, a Maytag, with a bad control panel. I had to cut a pin out of the ribbon, just to use it. So now some of the functions don't work, but it still washes. New control panel is like $200. What's happening with kitchen appliances? you know how often our parents replaced things . . . NEVER!

thanks to all. We're shopping for whirlpool now I suppose.

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Forgot to mention in previous post. The freezer section is empty and the temperature is back at zero. I previously suspected, albeit very strange, that positioning the food had an effect on the temp. It seemed like after my wife filled it with new groceries, the temp went up. But eventually went back down to normal. The last week or so, it just stayed up, above 17 degrees. which led to the tech coming out. so now, empty freezer, bad evaporator coil diagnosis, now temp is back to normal and it's been normal for more than 24 hours. Is this expected with a freon leak/bad coil? thanks

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starting from room temperature, a Fridge / Freezer can take up to 24 hrs or more to reach optimum temperatures.

A leaky Sealed System doesn't have the cooling capacity of a "fully charged" system

may not be able to cool the groceries as quickly

A good web site for appliance sizes, dimensions, prices, etc

is http://www.ajmadison.com/

multiple check-boxes

drop-down-boxes

etc

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A good web site for appliance sizes, dimensions, prices, etc

is http://www.ajmadison.com/

multiple check-boxes

drop-down-boxes

etc

Great site. Bummed out though - they do not deliver Kitchenaid dishwashers to my area. And it seems Kitchenaid dishwashers can't be delivered to my area by anyone other than the big box stores . . . meaning higher priced. Any thoughts? My apologies if this is not the forum for this discussion. I can take it somewhere better suited if there is such a place.

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... Kitchenaid dishwashers can't be delivered to my area by anyone other than the big box stores .

what area is that ?

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63385 - outside of st. louis, mo

Edited by georgemartin601

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