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Mike Johnson

GE DNSR473EW0WW dryer won't shut-off & heats in "off" position

14 posts in this topic

GE dryer (model #DNSR473EW0WW) Is having issues. First, it is not shutting off via the timer. The timer does not advance at all. Since we discovered this, we just set an egg timer and shut it off after about an hour. At first I thought this would be a simple enough issue of replacing the timer. However, over the weekend I went to remove a load that had been sitting overnight. To my surprise the clothes were still quite warm. Thinking there was a chance it was just an extreme amount of residual heat (24 hours later) I removed the load and let the dryer sit, unplugged and with the door open, until it cooled down. I then plugged it back in. Today the dryer was warm inside again; we have not used it since yesterday.

This is not scalding hot to the touch. It feels as if the dryer had been used and shut off about an hour ago, if that makes sense.

Any help on the would be greatly appreciated. I replaced the mount, bearings, and belt less than a year ago, so I'd love to be able to keep this going.

Thanks

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Need appliance parts? Call 877-803-7957 now!

Try this, don't start it but set timer to dry cycle,open the door,press and hold the door switch, now watch the back of the dryer drum. Do you see it glowing orange or glowing at all? If the heater comes on without starting the dryer you have an element shorting to ground. You can fix it with a coil restring kit.

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Thanks to both. I'll give this a try tomorrow night.

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Well,how'd ya make out on that dryer?

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Just got home, thanks to snow in DC. Testing it now.

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Okay, a few things.

First, I did not see any glowing. However, the top-center of the back wall in the drum (what the diffusion plate is centered in)was slowly getting hot. Again, not scalding to the touch, but significantly warm; what I'd imagine operating temperature to be.So, o glow, but there is heat with the door open/light off.

What I did not realize that the "timer" I was referring to is actually the Automatic Cotton setting, not the timer. So does that mean it is a moisture sensor of some sort? There is a timer setting on the dryer, but now that I think about it I've never used the function. My apologies for the misinformation.

Thoughts?

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... there is heat with the door open/light off.

... and the Drum is stopped ?

Part link for the re-string kit ==> http://www.repaircli...11X10007/824395

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Correct, the drum is stopped. Again, this is on an auto-cycle.

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There's just no getting around it-- you gotta open it up and get a meter on the heating element terminals, check resistance from there to ground to see if the element is grounded. If it is, well, you know the rest of the story.

Dryer disassembly help here ==> http://fixitnow.com/...er-disassembly/

Element testing help here:

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Well, I thought I had figured out the problem. Two weekends back I took the unit apart and discovered the inner element had completely broken just before the lead connector (pictured). I ordered a restring kit and installed that along with some replacement insulators this past weekend. Now, when plugged in it does not generate heat when not running, like it was before (which is as it should). However, the dial still does not advance when in "Automatic"mode. My problem is that I'm having difficulty remembering if it should advance or not. It's one of those situations where you're so accustomed to something that you don't pay attention to it.

So, the question: When in "Automatic" mode should the dial advance from More Dry to Less Dry, or will it shut off when it senses it is finished.

Thanks for all the previous help!

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Good photo!

In Automatic mode, the timer only advances when the heat is on. Gotta get eyeballs on the heating element again. It's possible that you installed it with a section that had excessive sag and contacted the heater housing and opened up again.

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In Auto Cycle, Timer only advances when Dryer (clothes) reaches temperature

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