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Scottthewolf

Perplexing Electrosux Refrigerator Model # EI26SS55GS0 Serial # 4A90606401 Replacement Main Control Board defective or wrong part in the right box

10 posts in this topic

Ok, went out on the above refrigerator for a no cool complaint. Upon arrival I find freezer evaporator completely frosted up. I run diagnostics and find the defrost heater and the defrost thermostat working, I called the tech line and they say I need the main control board located behind the grille in the bottom of the unit near the condenser, All of the part look ups point to a 5303918523 which is a substitution for the original board. I follow the installation instructions and now I have a wire harness left over, I then plug in the refrigerator and absolutely nothing happens, no lights, no anything. So, either I got the wrong part in the right box, or a defective part. I hope Burnt Toast reads this since he is the Electrolux expert.

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Need appliance parts? Call 877-803-7957 now!

If that is the correct model number....I got P/N/7241757001 ... but when I run that part number no such thing but by accident I re ran the number and forgot the 1 at the end and a new number came up. P/N 5303918558 ( replacement for P/N 7241757002 ) called a power board................hummmm. Going to look at Part Advantage for a picture of the part numbers for a look see.............. P/N 5303918523 is listed as a BOARD....SWITCH...... Boards located under the units, Power board removed from the front.... But I digress, stick with a professional..... Burnt toast will be the better one than my blathering....

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Frigidaire EI26SS55Gm Parts manual lists

7241757001

R/C says: The manufacturer has replaced part number

7241757001

with this item, part number

5303918523

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http://www.emaservic...Temp_Drawer.pdf

It's a huge file, so please be patient while it loads.

When I look at the board in the manual you linked too way way back in oct. It looks drastically different from this board.

Does the board in the pic look like the replacement board you have?

http://www.repaircli...mber=7241757001

came with all the wiring harnesses and everything?

01271041.jpg

This should be your original board below right?

7241757001.JPG

I think you got a bad board out of the box myself.

Edited by RussTech

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Yes, the replacement board I got looks exactly like the picture above, and the old board looks exactly like next picture. I followed the instructions exactly, and nothing, no lights or anything. So I also think I got a bad board out of the box.

I also got a call into engineering at Electrolux, they have received numerous complaints about this board being in one of the worst places, right near the condenser coils and that most technicians have to stand on their head to replace this board. In future models, the board might get moved to the back of the refrigerator or ontop of the units like the General Electric refrigerators.

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Update, the replacement board was defective, re-ordered and the replacement board was not compatible with the user interface (display board), had to order the display board, only to find out the hard way you have to hold both the up and down keys on the fresh food temperature adjustment to actually start the unit up.

On top of it all, I also had a defective evaporator fan, had to replace that as well. Now the unit is finally working like it is supposed to, $500.00 later. Customer is going to write a nasty letter to Electrolux about having to put $500 in repairs on a refrigerator that is only about 2 years old.

Electrolux tech line didn't even know how to "boot up" the unit to actually start it. I found that out on my own by trial and error.

I hope none of you get this refrigerator!

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The board did not come with boot instructions?

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No, no boot up or programming instructions with the new boards, very typical of Frigidaire/Electrolux. The tech line doesn't even know how to program or boot up the new boards. Just like the icemakers in the new Electrolux French door refrigerators, I think they keep revising the control boards without telling the tech line what's going on.

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... Electrolux tech line didn't even know how to "boot up" the unit

indiaroutedcalls.jpg

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That's a picture of their switchboard geared up to handle the incoming complaint calls on those P.O.S. fridges (in Guatemala)

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