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Kenmore HE4 Dryer 110.95081402 - control panel seems dead


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11 replies to this topic

#1 Tidbits

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Posted 24 January 2012 - 02:30 PM

Kenmore Elite HE4 Dryer, Smartheat9, model number 110.95081402

No issues with the dryer until yesterday.

Yesterday most of the buttons on the control panel would not work. I then discovered one of the dryer selections did work so tried that. Dryer turned on like usual but all the lights under the Dryer Temp selection were randomly cycling up and down, the dryer kept beeping, the clean lint filter light was on, and the gas seemed to cycle on and off in sync with the beeps. I turned the dryer off.

I tried using it an hour later and the dryer worked perfectly for one cycle.

Now the dryer has completely died.

- The light inside the dryer does go on when the door is open.
- In the dark you can see one of the control panel indicatores is barely lit up (so at least it's getting some juice).
- I clean the lint filter after every load (I really do) and we cleaned the lint tube between the machine to outside the house (not much lint in there). Hard to believe there's a lint problem unless the sensor is dirty.
- The Repair Man checked the connections and the thermostate.
- We took the control panel off and checked connections - all looks normal on the surface but I've read moisture can corrode the connections.

Does it need a new control panel? A new fuse? Could it be loose wiring?

Thank you.

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#2 kdog

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Posted 24 January 2012 - 08:04 PM

- The Repair Man checked the connections and the thermostate.


Huh ? what did he "check" - visual, resistance, voltage ? and what did the "checks" determine? is there 120v going into control ?
Did he happen to "check" this ?:  http://www.repaircli...er=110.95081402

 


Thermal-Fuse-3392519-00882790.jpg


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#3 Tidbits

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Posted 24 January 2012 - 08:09 PM

I don't know what he was doing in there...said he checked the voltage and he check other things. He's great with older appliances but I think these start to get too fussy for him. He hasn't charged me as he couldn't find the issue - yet.

It's getting electricity because the dryer light is coming on. What parts/connections do you recommend Mr. Tidbits check and where? I'm usually the finder of appliance answers and he is the implementor ;)

What is that in the picture above?

Thank you.

#4 kdog

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Posted 24 January 2012 - 08:18 PM

First thing I would check is if the electric receptacle is loose or something as it is unusual for components to chatter
The fuse pictured above is located at the lower front of the unit behind the access panel on the blower housing and will disable the heating circuit if tripped, say by a restricted vent.
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#5 Samurai Appliance Repair Man

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Posted 24 January 2012 - 08:24 PM

This video shows how to get to and replace the thermal fuse:



This video shows how to test it to see if it's good or not:



#6 RegUS_PatOff

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Posted 24 January 2012 - 11:03 PM

... all the lights under the Dryer Temp selection were randomly cycling up and down,
... the dryer kept beeping,
... the gas seemed to cycle on and off in sync with the beeps.
... I tried using it an hour later and the dryer worked perfectly for one cycle.
... In the dark you can see one of the control panel indicatores is barely lit up

sounds like maybe a flakey Controller  http://www.repaircli...R=154&N=1060737


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#7 Tidbits

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Posted 25 January 2012 - 12:37 AM

Thank you for the suggestions - we will test the fuse and get back with the results.

Also, is the Controller pictured above the same component that's at the back of the Control Panel? I thought I might have to order a whole new Control Panel that includes the entire front piece and the back with the board (I couldn't find just the board) but I will order the above if it can be snapped into the Control Panel.

#8 RegUS_PatOff

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Posted 25 January 2012 - 05:44 AM

a bad Fuse wouldn't cause your problems
it may be a bad Controller # 57

(left wall of Cabinet)
Posted Image
.

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#9 Tidbits

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Posted 25 January 2012 - 08:26 PM

a bad Fuse wouldn't cause your problems
it may be a bad Controller # 57

(left wall of Cabinet)
Posted Image

Is the "controller" the same as the control panel? Or is the controller the primary mother board? When I called the repair parts folks (via the link on this site) they said the control panel and computer/board are all one piece...$270. They said it has a separate motherboard.

#10 RegUS_PatOff

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Posted 25 January 2012 - 09:33 PM

Is the "controller" the same as the control panel?

no, the Control Panel is just the Lights and Buttons
.

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every day is Down Syndrome Awareness Day
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#11 Tidbits

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Posted 25 January 2012 - 11:34 PM

Thank you for clarifying. From what they said the Control panel and the controller (sits at the back of the control panel) are all one part...$270. Looks easy to pop off and put the new one in. Let's hope it works. The other tests showed no issue with the fuse.

#12 Tidbits

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Posted 29 January 2012 - 11:10 PM

Controller arrived yesterday. Popped it in and the dryer purrs. Thank you for the help!




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