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scrappy03

Frigidaire Gallery Series GLTF2940FS1 Front Load Washer won't operate

22 posts in this topic

I have a Frigidaire front load washer, model # GLTF2940FS1. I had it washing a load of laundry, it washed fine, but when it signaled that the cycle was finished, the clothes were soaking wet. I tried running it on the drain/spin cycle, but it wouldn't spin (or drain). When I try to run it on a regular wash cycle, it won't do anything now. I push the start button, I hear a hum, then a click, then the machine shuts off.

The error code it gives me is E23.

By reading other similar post on this forum, I decided to check the pump filter for any clogs/debris. That turned out nothing, it had nothing but water in it. Checked the drain hose and it was clear. I have also ran the diagnostic test as detailed in the tech data sheet. Water flows into the machine, door will lock, and then unlock, When it gets to where (during the test) the machine should fill and tumble, then fill and spin, it does not do this, it also will not drain the water during the test.

We are trying to fix this ourselves, but aren't quite sure where exactly to start. Any help would be greatly appreciated.

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Need appliance parts? Call 877-803-7957 now!

Ok, placed an order for the control unit. should receive it in 2 days and I will updated the results.

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You could try powering up the pump with a cheater cord and see if it drains

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Sorry, guess I'm a little illiterate when it comes to this stuff. Could you further explain what you mean by powering it with a cheater cord?

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Alright, just finished replacing the control board, it still won't spin, it doesn't shut itself off, it just switches to no spin and sits there and counts down. One of the little plug things that goes into the back of the control board looked a little blackened, could that be the problem? Still getting error code E23.

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did u check the plastic object catcher in the black rubber hose coming from the tub there is a plastic tube in there if it fills up with crud it wont drain properly and hense no spin

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Yes, I think I said that in my original post, we checked the big black hose but there was nothing but water in it.

But what about that plug? Is that insignificant?

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Ok, as per your suggestion, we removed the clamps and checked inside the black hose. Inside it we found a penny..... now, once we removed the clamp from what I assume to be the drain pump (?), which my husband said he did not do the first time, we found a couple more pennies and a straight metal wire jamming the propeller inside. I thought, bingo, this is our problem, so I tried starting it to see if it would drain and spin.............. still nothing. I hear the click, then it starts flashing "err", which it hadn't done before.

So, we opened it back up, hubby says that the propeller has a catch to it about every 3/4 turn. While in there we checked again for more items, but it seems to be clear of everything but water now. He's wondering about that catch that it has to it. Should it be doing that?

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If your referring to when you spin impeller with finger yes! That is the magnet of the motor its normal! Use a cheater cord and plug pump into an outlet and see if it's spinning!

If your referring to when you spin impeller with finger yes! That is the magnet of the motor its normal! Use a cheater cord and plug pump into an outlet and see if it's spinning!

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Ok then, where do I get a cheater cord. Noone we know has even heard of it before.

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Crimp couple female spade connectors on couple pieces of wire or old cord from lamp or alarm clock or something! Just to confirm pumps operation

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ok here does the impeller turn easy with out any resistance if it does it shot the plastic impeller is broke off or breaking off its shaft u should have some kind of resistance on it when u turn it by ur finger

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He says it turns without resistance until it gets to the catch.

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gone get the pump start there even if u use a jump cord the impeller will move give u false hope the impleller is stripping off its shaft u still might have more problems i doubt it and im sure that wire that was in the pump did it probley a bra wire see them all the time get it from repariclinc and if thats not the problem u can return it

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which wire on the pump is the ground and which is the hot, white and black?

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Doesn't matter

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Sounds like the pump is hosed. Not uncommon to see that in these dinky pumps after when the gookus makes it past Ye Olde Craptrap and into the impeller ==> Drain Pump and Motor

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Or an oil leak on the snubber base

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So the control board wasn't the problem, correct? I can take it back off and return it? Will order the drain pump and go from there.

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