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Samsung WF328AAW Front Load Leaking from Detergent Drawer

samsung wf328aaw leak drawer

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2 replies to this topic

#1 ubiquitous

ubiquitous

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Posted 11 February 2012 - 07:25 PM

Spoke with 1800SAMSUNG and they suggested pulling the drawer out and watching (similar to http://appliantology...__1#entry223407). Water is leaking out the drawer ONLY on the HOT cycle (water drains fine during the cold cycles). Looks like during the hot cycle, some of the water streams that come out of the perforated plastic guide in the top of the drawer assembly are shooting toward the front of the washer and not straight down. Also, there appears to be a larger volume of water than the cold cycle because there is significant backup in the drawer drain section, but only on the hot cycle. We've rinsed and made sure that the hose from the drawer assembly to the drum is clear. What's next? Do I need to replace the Hot/Cold water perforated guide? Can i remove it to clean it? Water pressure shouldn't be the issue as we've done nothing to change it (didn't install/remove osmosis machine etc).

Many thanks

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#2 ubiquitous

ubiquitous

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Posted 12 February 2012 - 11:13 AM

The quick solution was to turn down the hot water spigot to a very low flow. This solved the forward spraying and it prevented the drawer assembly from overflowing. I'm not sure what would have changed the pressure in our home (or washer), and only on the hot side, but at least for now we can do laundry now.

#3 Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Posted 12 February 2012 - 07:22 PM

Domo for posting the fix! :thumbsup:





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