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Kitchen Aid KEBC208KSS02 double oven display and control board problem


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3 replies to this topic

#1 roberto

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Posted 15 February 2012 - 11:44 AM

We a have issue with a Kitchen Aid double oven. The owner tells us that the problem started when they had a power surge. When we arrived the unit was virtually dead - showing a few lights on panel. We tested incoming power and power from internal transformers. All were normal according to the tech sheet. We figured, replace the keypad and the control board. When we installed the new items and powered up, the display came back on but only the upper oven worked and we couldn't cancel any process. We rechecked everything within our capability to test - all still to spec.
Since the replacement boards are re-manufactured ( which is bothersome in itself as the unit is only a few years old ) we hoped for a faulty board and we ordered another expensive control board. When we plugged the second one in, display lights flashed briefly then disappeared and the unit back to dead.
The repairs/adjustments on both re-manufactured boards are obvious and sloppy in appearance. We think it's a stretch to think that both new boards, even re-mfg, came to us bad, so we must have overlooked something. We don't have access to the Kitchen Aid tech support so we are wondering if anyone has experienced similar circumstances or could offer any suggestions. As always thanks very much.

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#2 Samurai Appliance Repair Man

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Posted 15 February 2012 - 07:18 PM

What's the part number of the board you're replacing?

#3 Chat_in_FL

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Posted 15 February 2012 - 07:33 PM

Control power transformer OK?

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#4 RegUS_PatOff

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Posted 15 February 2012 - 07:47 PM

... Since the replacement boards are re-manufactured

... from where ?
.

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