3 replies to this topic

[Ranier]

I have a Bosch 500 Series washing machine that will not drain. We washed a bath mat with some sort of rubberized backing that appears to have disintegrated. We've washed this item before without problem. Now, it has rendered our machine useless.

We've removed the circular panel at the lower right front of the machine, opened the door and drained the water manually (by hand and wet/dry vac) and millions of small rubber backing pieces. We've done this about 6 times now and the machine still won't drain on its own.

There was a lady that posted on this forum a couple of years ago that was trying to resolve a similar situation for a friend (http://applianceguru...rum2/14805.html). She was able to resolve on her own, but someone (Samurai Appliance Repair Man) posted a page from the service manual on how to clear the pump.

Can someone lend a hand in figuring out how clear whatever remaining blockage we have? We clear out the water and floating particles, try to run a cycle and it goes on for a while but we eventually get the E:13 error. We drain and repeat and haven't been able to run a full cycle.

Thank you.

[Ranier]

Well, we may have fixed our own problem. There is a black hose that goes from the drum to the pump. We took off the back panel of the machine and "massaged" a large mass of rubber particles clogging the hose through to the outlet. Vacuumed up the junk and it now drains. We're trying a full cycle now to see how that goes.

[jumptrout]

Had you been more patient until I could read this and offered a solution, I would have given you the solution you found on your own. You have potential of becoming more than a grasshopper.

[kdog]

Ten Commandments for Reading Appliance Model Numbers