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Whirlpool Washer LSQ8243HQ0 won't spin, makes terrible noise


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14 replies to this topic

#1 Rachel Burk

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Posted 22 February 2012 - 06:18 PM

I would include the model number but must wait for somebody to help me move the thing because it's on the back. I can see with a flashlight that this is a direct drive washer. It sounded fine until it hit high spin...it made a loud squealing noise and now if you put it on high spin (since the clothes are dripping wet) it makes a nasty grinding noise. It did drain, and I haven't smelled the laundry yet, but am fairly sure it did wash and rinse, as the clothes aren't soapy. Looking at FAQs....I see most symptoms fit needing a new drive coupler--would this be the general consensus? The washing machine is almost 12 years old now and has only ever needed a new lid switch, so if I can fix it for fairly cheap, I'd like to.

If you think the problem is worse than that......we'll have a service and go look for a replacement, but I'm afraid the equally aged dryer will be lonely.

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#2 sh2sh2

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Posted 22 February 2012 - 06:35 PM

sounds like a broken coupler to me but will have to look to be sure, part number 285753A

#3 RegUS_PatOff

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Posted 22 February 2012 - 07:08 PM

post YouTube video ?

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#4 Guy001

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Posted 22 February 2012 - 08:12 PM

The washer will make the same noise in wash and spin if is the coupler is broken. Look at the top of the transmission and see if there is a black powder (carbon) on it.. Could be the clutch or brake latch or the bottom of the brake assm. came apart.

#5 Rachel Burk

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Posted 23 February 2012 - 09:31 AM

Not sure where the camera is at the moment, as it's not my baby....will try to get the back off some time tomorrow when I have help. I am far less mechanically inclined than my better half. I see a coupler is fairly easy....how hard a repair is the clutch or the brake latch?

#6 jumptrout

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Posted 23 February 2012 - 06:47 PM

DO NOT TAKE THE BACK OFF!!!
If this is a top load machine.

Edited by jumptrout, 23 February 2012 - 06:48 PM.


#7 kdog

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Posted 23 February 2012 - 09:06 PM

Seymour Here: http://fixitnow.com/...-washer-repair/

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#8 Rachel Burk

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Posted 23 February 2012 - 10:09 PM

Don't worry....I didn't. I found the stupid numbers under the lid hinge in a place no regular homeowner would ever look. Will check the link and look for diagrams FIRST, I promise.

#9 kdog

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Posted 23 February 2012 - 10:11 PM

I found the stupid numbers under the lid


And They Are ? .................................


MODEL NUMBER
Posted Image

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#10 Samurai Appliance Repair Man

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Posted 23 February 2012 - 10:13 PM



Coupler part link ==> http://www.repaircli...285753A/1195967



#11 Rachel Burk

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Posted 24 February 2012 - 04:14 PM

Whirlpool LSQ8243HQ0 Serial CJ1779313

Waiting on time and help to take the FRONT off as per directions on the site and take a look see.......hoping it's obvious what's wrong with it. Thank you for the links and all the great pictures and instructions. This site is fantastic (as are all of you). I'll come back if it's not the coupler.

#12 kdog

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Posted 24 February 2012 - 04:24 PM

added model # to topic title

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#13 Rachel Burk

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Posted 25 February 2012 - 04:56 PM

Thank you for doing that.

The diagnosis: a coupler snapped clean in half. Hubby is out working on it now.

#14 kdog

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Posted 25 February 2012 - 09:30 PM

Link to coupling w/instructional video:

Motor-Coupling-285753A-01029882.jpg


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#15 Rachel Burk

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Posted 25 February 2012 - 10:22 PM

All done and washer working, thank you very much!




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