Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

tgimacb

SAMSUNG WF306LAW/XAA screeched and then stopped running

7 posts in this topic

...then stopped working.

completing a cycle, that is. Ok, enough with the sexist analogies...

The washer is on hold, and the stinky laundry is piling up.

Opened the pump and pulled a quarter. The impeller blades are ground down. The actuator was pulled and water and black sludge came out. Cleaned it up and reinstalled the pump assembly. Thought I had saved this on the cheap.

Water and detergent enter OK (no apparent blockages)

Cycle starts, but the drum doesn't budge as if it's too heavy, like clutch slippage (there is no clutch or transmission I see, only the stator).

Empty the drum and it spins like crazy. So I feel confident I'm not in need of a motor replacement. I'm not so confident there's not something in the muthaboard.

Thinking the worn out pump doesn't signal the control that it's OK to rinse and spin, it just pauses, although you hear the loud click of the valve at would be cycle timer intervals.

I searched for a relay to replace to no avail.

I have the pump ordered.

Will installing a new pump "tell" the washer it's OK to go thru the cycle?

Thank you

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

<<<Cycle starts, but the drum doesn't budge as if it's too heavy, like clutch slippage (there is no clutch or transmission I see, only the stator).

Empty the drum and it spins like crazy. So I feel confident I'm not in need of a motor replacement. I'm not so confident there's not something in the muthaboard.>>>

******************

No "3E" or "bE" error messages were ever displayed?

Share this post


Link to post
Share on other sites

Honorable Sensei John63

No, to this grasshopper no error was revealed.

It will not grind, wheeze or anything really. It just will not proceed through any cycle while a load of any size is involved.

I had hoped swapping a relay would do the trick, however this ain't your daddy's washing machine. It's a control board, the stator, the pump, the cabinet, valves and springs.

Alas, me thinks the pump changeout will at least make this a more valuable door stop. And it probably must 'relay' information to the cycle controller it's OK to add water, spin out water, etc...

Share this post


Link to post
Share on other sites

If the tub will NOT spin but does tumble---the DRAIN MOTOR is likely the cause.

If the tub will NOT tumble or spin (with wet laundry)...

Inspect the PLUG CONNECTIONS at the motor for loose fit/corrosion.

If the wiring is okay---most likely---the MAIN BOARD has failed.

Share this post


Link to post
Share on other sites

The pump is being received Tuesday. Fortunately, the tub spins when empty (rinse&spin or spin only)

I'll install and report promptly!

On another note, I discovered the screeching sound, too. The removed back cover has nice beating marks in the center where the stator bolt/shaft protrudes. Obviously, I didn't have this bad boy leveled, and the bolt/shaft was banging against this back cover! I'll fix that!

Share this post


Link to post
Share on other sites

Hallelujah! Pump motor swapped out; the unit releveled and WA LA! Full cycles! Quiet, too. I left the back cover for now - me thinks the bolt/shaft was a bangin' because the unit was unleveled (nearly a friggin' inch)

Pump motor - $65 delivered two days

Labor - 4 hrs total

Glee expressed by wife - PRICELESS

There are some things that money can't buy... for everything else, there's DISCOVER :rocker:

Share this post


Link to post
Share on other sites