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Desperately Seeking Help for Kenmore 11015942401 no water


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18 replies to this topic

#1 donmiami

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Posted 17 March 2012 - 09:08 AM

Having a problem with this washer as no water comes in to start the load nor at the rinse cycle. Neither hot nor cold water. I have already replaced the auto temp control switch (samurai suggested this), but still nothing happens. Any thoughts?

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#2 RegUS_PatOff

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Posted 17 March 2012 - 09:26 AM

It looks like during Rinse, the Cold Water Valve is controlled directly by the Timer contacts.
Is there 120v at the Cold Water Valve during Rinse ?
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#3 donmiami

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Posted 17 March 2012 - 09:28 AM

Not sure but I am not getting water to start the load either, so suspect it can't just be related to the rinse cycle or am I way off base here?

#4 tommytech

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Posted 17 March 2012 - 09:33 AM

way off base here,but do you have those inlet hoses that sense a leak and stop the water flow? if so, the water valves must be opened s-l-o-w-e-l-y

#5 donmiami

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Posted 17 March 2012 - 09:48 AM

No just the normal hoses. I don't manipulate the water flow to the hoses. It is open and stays open.

#6 RegUS_PatOff

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Posted 17 March 2012 - 09:50 AM

Not sure but I am not getting water to start the load either,

I'm looking to check the Water Valve,
The only sure way is to test during Rinse.
If there's 120v at the Cold Water Valve during Rinse, then the Valve is bad.
If not, then the Timer is bad.
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#7 donmiami

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Posted 17 March 2012 - 09:57 AM

Ok so how do I test to see if the is 120v at the cold water valve during rinse?

#8 RegUS_PatOff

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Posted 17 March 2012 - 10:03 AM

do you (or someone) have a Voltmeter and know how to use it ?
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#9 donmiami

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Posted 17 March 2012 - 10:06 AM

Yes I have a voltmeter

#10 donmiami

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Posted 17 March 2012 - 11:06 AM

Ok I understand that I am an amateur at this stuff, but there is NO electricity anywhere near the water valve where the water comes in from the wall. Nor is there any electricity where the water hose enters the machine. So, I am puzzled as to where I am checking for 120v??

#11 RegUS_PatOff

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Posted 17 March 2012 - 12:03 PM

at the Yellow / Red wire...
there, OR at the Temperature Switch on the Control Panel

Posted Image
.

one of my video productions: “Easter Seals: Walk With Me”

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#12 donmiami

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Posted 17 March 2012 - 12:44 PM

I have nothing that looks like this. Here are what my connections look like

Posted ImagePosted Image

#13 RegUS_PatOff

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Posted 17 March 2012 - 12:55 PM

can you post your picture somewhere else ?
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one of my video productions: “Easter Seals: Walk With Me”

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#14 donmiami

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Posted 17 March 2012 - 12:58 PM

Sure, just tell me where.

#15 RegUS_PatOff

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Posted 17 March 2012 - 01:04 PM

Sure, just tell me where.

anywhere I don't have to log-in to view the picture
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one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
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RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#16 donmiami

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Posted 17 March 2012 - 02:49 PM

Can you see it now

Posted Image

#17 jb8103

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Posted 17 March 2012 - 03:34 PM

Nope. How about trying ImageShack? They're pretty good. Don't forget to size for discussion forums, then post the link here.
First, do no harm.

#18 jb8103

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Posted 17 March 2012 - 03:39 PM

But anyway, if your model number is correct, you must have the valve pictured. It's a Whirlpool direct drive, they all have valves like that.
First, do no harm.

#19 Samurai Appliance Repair Man

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Posted 18 March 2012 - 07:04 PM

Aha! This water inlet valve has a thermistor built into it. Just like on the Maytag washers, if the thermistor goes bad, it will kill voltage to the valve. I'll bet you my favorite third nut that the thermistor is bad. Replace the water inlet valve ==> http://www.repaircli...er=110.15942401




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