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LG LMX25981ST refrigerator -- man'l req and disp. problems.


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12 replies to this topic

#1 DanInKansas

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Posted 27 March 2012 - 09:08 PM

I am seeing some weirdness on this line of LG refrigerators on the dispenser. I have two in queue where I am doing to need to replace the water switch (sticks closed and pours water on the floor) and work on the ice door flap (sticks open and lets warm air in.)

1) Anyone have a manual for this? LG LMX25981ST/01 or 03.

2) Anyone know how to get at this dispenser? Both the ones I have waiting for me have stainless steel finishes and the dispenser housing is flush with the front door! Doesn't look like you get at it from inside the left door, which means.... I take the putty knife and try to pop out the frame? That's what I would do with the fridges where the frame sticks out from the door -- but looking at this, I'm not even sure where to start the putty knife. A little apprehensive; looks like infinite opportunity to scratch up finishes!

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#2 DanInKansas

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Posted 31 March 2012 - 10:19 AM

Bumping. Anyone with ideas on how to dismount that flush-with-the-door dispenser? None of the techs I work with have had to do this yet.

#3 Samurai Appliance Repair Man

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Posted 01 April 2012 - 06:17 PM

Working on it, hang tight...

#4 Samurai Appliance Repair Man

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Posted 01 April 2012 - 06:39 PM

Service manual added to the Downloads section ==> http://appliantology...21981-lmx25981/

#5 DanInKansas

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Posted 02 April 2012 - 07:51 PM

Awesome.... so if I'm reading the manual correctly, you essentially get to the dispenser by using your hands and wiggling stuff.

#6 Samurai Appliance Repair Man

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Posted 02 April 2012 - 09:08 PM

Awesome.... so if I'm reading the manual correctly, you essentially get to the dispenser by using your hands and wiggling stuff.


LOL! I wish I had more specific info for you on disassembling the dispenser but I've never done it on this model. I was hoping Master John would stop by and offer some pointers on this. I'll look around some more and see what I can find.

#7 Samurai Appliance Repair Man

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Posted 02 April 2012 - 09:15 PM

On *most* of these LG refrigerators, the dispenser frame just pulls out. Here's some disassembly help for a different LG model. Procedure looks like it may be the same or similar for yours ==> http://fixitnow.com/...s-refrigerator/

#8 Samurai Appliance Repair Man

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Posted 02 April 2012 - 09:19 PM

From page 9 of the manual that I posted for you:

2) Hold the inner side
of cover dispenser
with both hands at the
handle side to pull it
out forward.



#9 john63

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Posted 02 April 2012 - 09:29 PM

Per LG training...

Explain to the customer that---removing the DISPENSER ASSY *will* sound as if you (the servicer) are rough/unprofessional.

When removing the entire Housing---loud snapping sounds are produced.

This is normal.

1) Slide forward and remove the Dispenser drain tray (place finger(s) at the back/rear and squeeze locking tab)

2) Grasp the bottom of the DISPENSER HOUSING and firmly pull towards you (plastic straining noise will occur)

3) Working from the bottom---move to the lower edges and continue pulling/unsnapping the Housing Assy.

4) Since the DISPLAY is situated on the left side of the Housing---all wire connectors are on the left side.

5) Re-installing is much easier than removing. Apply effort to be certain that the Housing is fully snapped in place.

NOTE: Again---per LG---it is NOT uncommon for one or two plastic *tabs* to break when removing the Housing.

This was designed to still adequately be installed---minus a locking/snap tab or two.

Explaining this to your customer will eliminate their concerns---and you'll be thought of as a professional because you

took the time to explain all of this to your customer *before* starting your repair work.

Not much different than having a doctor that tells a patient bluntly:

"Yes, this needle *will* hurt,but the medicine that I'm injecting is the cure for what ails you".

Edited by john63, 06 April 2012 - 06:10 PM.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#10 kdog

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Posted 02 April 2012 - 09:29 PM

Page 9 of the manual located here: http://appliantology...21981-lmx25981/
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#11 Samurai Appliance Repair Man

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Posted 02 April 2012 - 09:30 PM

Per LG training...


I'd like it twice if I could! Domo, John! :)

#12 DanInKansas

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Posted 02 April 2012 - 09:33 PM

From page 9 of the manual that I posted for you:


Yeah, I was reading that and looking at the photo. It seems a little hard to visualize, but I'm sure I will get it when I'm at the house. I'm definitely going to print John's bullet points and take them into the house with me.

#13 DanInKansas

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Posted 05 April 2012 - 09:32 PM

Per LG training...



John63 wins! This method worked extremely well. The only note I would make for anyone's future reference is that I wasn't getting anywhere using my bare fingers. When I put on my rubber gloves, the dispenser came right out.






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