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I have a Kenmore dryer #110-65066500 that won't start


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38 replies to this topic

#1 David McDougle

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Posted 02 April 2012 - 11:55 AM

I have a Kenmore electric dryer #110-65066500 that won't start running the diags gives me an error code on the start button of 09. can not find what that means. When the start button is pressed there is a brief hum like the system is starting then nothing. Any ideas on where to go next?

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#2 RegUS_PatOff

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Posted 02 April 2012 - 12:57 PM

there is a brief hum like the system is starting then nothing.
Posted Image

where's the "hum" cumming from ? ... the Drum Motor ?
How's the Belt ?
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#3 David McDougle

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Posted 02 April 2012 - 03:30 PM

Should clarify..."hum" is more like a relay "thump" it sounds like it is coming from midway up and in the rear of the dryer, aprox 6 in above the heating elements. Drive motor does move but just briefly, maybe a 1/2 to 1 inch rotation of the blower fan. Have tried to remove blower fan and housing to get to motor but am unable to hold shaft with anything due to space restrictions.

Belt is solid and gripping drum and motor pully well

#4 Samurai Appliance Repair Man

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Posted 02 April 2012 - 05:06 PM

Not sure how you're trying to take it apart but here's a disassembly video. If there's anything in the blower, you only need to remove the blower housing to see that.



#5 David McDougle

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Posted 02 April 2012 - 05:48 PM

The vid answers some of my how to questions thank you.

Still have to find what the error 09 for the start button is when diag is run

#6 Samurai Appliance Repair Man

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Posted 02 April 2012 - 08:19 PM

Do you have the tech sheet from inside the control panel? Need to see a copy. Scan and post here or fax to me toll free at 866-315-4504.

#7 David McDougle

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Posted 02 April 2012 - 08:53 PM

Do you have the tech sheet from inside the control panel? Need to see a copy. Scan and post here or fax to me toll free at 866-315-4504.

Will scan and post tomorrow. Thank You

#8 RegUS_PatOff

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Posted 02 April 2012 - 09:43 PM

..."hum" is more like a relay "thump" it sounds like it is coming from midway up and in the rear of the dryer, aprox 6 in above the heating elements.

post YouTube video ?

model 110.65066500 @ servicematters
Tech Sheet - 8571658.pdf
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#9 David McDougle

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Posted 03 April 2012 - 09:33 AM

Thanks RegUS_PatOff saves me scanning and posting. Going to run checks on the thermal fuses and other relays this afternoon. Going to hope it's one of them instead of the motor.

#10 asteysn2

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Posted 03 April 2012 - 04:44 PM

What do you bet theres a broken belt thumping against the drum?
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#11 David McDougle

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Posted 03 April 2012 - 06:08 PM

What do you bet theres a broken belt thumping against the drum?


Well you'd lose that bet...as stated above belt tight and is gripping drum. def electrical...still not sure what

#12 Samurai Appliance Repair Man

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Posted 03 April 2012 - 06:36 PM

Okay, let's fill in some gaps:

- have you verified that the blower is clear?

- does the drum move freely when you turn it by hand or is it very hard to move?

#13 David McDougle

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Posted 03 April 2012 - 07:10 PM

Well looks like the motor. Resistance on the start winding shows 0.0. should be 2.4-3.6 ohm Can't get a solid reading on the main side but with the start reading that way I'm correct aren't I guys?

Okay, let's fill in some gaps: - have you verified that the blower is clear? - does the drum move freely when you turn it by hand or is it very hard to move?


Blower clear, drum moves easily and belt is snug and gripping drum. Thermal fuse soild continuity, Thermistor @ 10.2 ohms @ aprox 72 degrees

#14 RegUS_PatOff

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Posted 03 April 2012 - 07:10 PM

should be using a digital OHm meter on the 200 OHM scale
Also, remove the Belt and try turning the Motor Shaft by hand.
Does it turn easily, smoothly ?
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#15 Samurai Appliance Repair Man

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Posted 03 April 2012 - 07:11 PM

Start windings normally fail open.

Set your meter on max resistance scale and measure from one of the motor windings to ground or motor chassis. Any reading is bad; good is wide azz open.

#16 David McDougle

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Posted 03 April 2012 - 07:20 PM

should be using a digital OHm meter on the 200 OHM scale
Also, remove the Belt and try turning the Motor Shaft by hand.
Does it turn easily, smoothly ?


Am using digital meter and properly set. Motor turns easy and smooth..

#17 David McDougle

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Posted 03 April 2012 - 07:24 PM

Start windings normally fail open.

Set your meter on max resistance scale and measure from one of the motor windings to ground or motor chassis. Any reading is bad; good is wide azz open.


Hurm...Tech sheet is where I pulled testing info. Contact points 4 to 3 for start and 4 to 5 for main. Will try to chassis.

#18 David McDougle

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Posted 06 April 2012 - 12:51 PM

OK...finally had time to get drum out and gain easy access to motor contacts to test. Whether I go as diag sheet suggests from 4-3 for the start side & 4-5 for the main or test from 3 & 5 respectively to a solid ground there is no change in resistance. Meter stays @1. Belt switch tests fine

SO...bad motor or am I still missing something?

#19 RegUS_PatOff

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Posted 06 April 2012 - 12:57 PM

If the Motor Start winding was 0.0 OHMs, it would blow the House Circuit Breaker and / or the Dryer Controller
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one of my video productions: “Easter Seals: Walk With Me”

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#20 David McDougle

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Posted 06 April 2012 - 01:49 PM

If the Motor Start winding was 0.0 OHMs, it would blow the House Circuit Breaker and / or the Dryer Controller

but wasn't 0 ohms...no change to meter at all.




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