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JohnnyV

Whirlpool Duet Washer WFW9150WW01 Ticking & Grinding Sound

9 posts in this topic

Hello everyone,

My wife and i bought a Whirlpool duet set 13 months ago and it just ran out of warranty literally a month ago and is now starting to make some wierd noises.

When the washer drum is spinning you can hear what sounds like a grinding sound. It still spins faiiirly easily, but you can hear the grinding/rubbing metal on metal sound. And when the washer gets into a really fast spin you can hear a loud ticking sound that starts to happen. Anyone have any idea what these could be? the washer still seems to work fine and drain fine from what i can tell, but i dont want these 2 problems to get worse and cause more damage. I tried checking the drain filter to see what might be in there and it was fairly clean, just some lint and one of my wife's bobby pins for her hair.

I took the liberty of taking 2 video's so you could hear and see what i mean.

Grinding/Rubbing sound:

http://s309.photobucket.com/albums/kk369/JohnnyV_84/?action=view&current=VID-20120421-00009.mp4

Very loud ticking sound during fast spinning:

http://s309.photobucket.com/albums/kk369/JohnnyV_84/?action=view&current=WasherNoise2.mp4

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Need appliance parts? Call 877-803-7957 now!

I should also note that when i had the bottom of the washer open to look inside, and i manually spun the drum, it still sounded like the grinding sound was coming from the drum itself and not the motor.

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If you try rocking the inner basket up and down at the front, does it move inside of the tub? If it does, it's the bearings going bad. You either have something between the basket and tub, or the bearings in the tub are going bad.

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Had one sounded just like this that a small sock caught on the heater bracket and bent it up so it scrapped against the basket.

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I just tried rocking the inner tub as you asked and it indeed moves. Would running a cycle of affresh do anything? i havent done that in a few months. It sounds like this is gonna be an expensive repair. How much on average does it cost to have something like this fixed?

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Gotta be bearings failing then so no affresh. That means rear bearing shell and about 3 hours labor. Part is $343.55. The shop i work for charges around $600 for the complete repair parts and labor.

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well thanks for the info. i guess its time tosave up money and fix it.

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There are various videos on youtube of this kind of repair, i would suggest watching a few of these to get a good feel for this repair and then decide if it is something you want to tackle yourself and save some money. Either way, good luck.

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Im a autorized servicer for whirlpool i looked at a ladys duet and the bearing was going out hers was over 2 years old

told her to call whirlpool and they covered the parts you will be responsiable for labor and travel whirlpool sent parts directly to the customer just did this repair last week be firm with whirlpool they should take care of this

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