Howdy guys, it's my turn to ax a question!
Got a customer with a Samsung RFG297HDWP/XAA refrigerator and the ice maker isn't working.
I've not been out on this one yet so haven't checked the usual things: freezer temperature and water inlet valve.
Also, how to run the ice maker thru a manual harvest cycle?
Domo for any help!
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Samsung Refrigerator RFG297HDWP/XAA Icemaker not working
Started by Samurai Appliance Repair Man, Apr 22 2012 05:30 PM
Samsung refrigerator ice maker RFG297HDWP/XAA
4 replies to this topic
#1
Samurai Appliance Repair Man
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Posted 22 April 2012 - 05:30 PM
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#2
DurhamAppliance
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Posted 22 April 2012 - 06:21 PM
from scouring the internet ice maker part DA97-07365A has a test\reset button on it that will initiate harvest. Other samsung ice makers have a button on the bottom that initiates harvest but different part no for the ice maker. With your particular Ice maker there is also a button based on the following from a thread :that although references a GE Fridge, it uses the same ice maker as the model you will be repairing
I have A GE Profile frige (PFSS9PKYASS) with a Samsung ice maker (DA97-07365A).
After replacing the water filter, the ice maker made very very large cubes and the pressure from the in-door water dispenser increased. Now the ice maker will not work (cycle) automatically. It will work only when I push the reset button. The maker will cycle, dropping the ice and then refill. when the maker refills a "ding-dong" tone sounds (error code?). Then, as stated above, the ice maker will not drop ice unless I push the reset button. I have removed the ice maker from the refrigerator for several hours (hoping to reset it) but upon reinstalling it, the same continues. I have also shut off power for 10-15 min. but it's just like pushing the reset button. I
I have A GE Profile frige (PFSS9PKYASS) with a Samsung ice maker (DA97-07365A).
After replacing the water filter, the ice maker made very very large cubes and the pressure from the in-door water dispenser increased. Now the ice maker will not work (cycle) automatically. It will work only when I push the reset button. The maker will cycle, dropping the ice and then refill. when the maker refills a "ding-dong" tone sounds (error code?). Then, as stated above, the ice maker will not drop ice unless I push the reset button. I have removed the ice maker from the refrigerator for several hours (hoping to reset it) but upon reinstalling it, the same continues. I have also shut off power for 10-15 min. but it's just like pushing the reset button. I
Edited by DurhamAppliance, 22 April 2012 - 06:36 PM.
- Samurai Appliance Repair Man likes this
Appliantology is, however appliances are not, an exact science for I know there are a few refrigerators that actually hate me.
The simplest explanation is most likely the correct and least expensive one, unless it's your compressor or motherboard" Occam as an appliantologist
"When you have eliminated all the impossible, whatever remains, however implausible, must be the logic truth; unless it's your compressor or motherboard." Mr. Spock as an appliantologist
"I think, therefore I have no earthly idea why this thing is not working...I got nothin'...". Rumored to have been uttered by a frustrated Descartes while diagnosing his GE Profile.
The simplest explanation is most likely the correct and least expensive one, unless it's your compressor or motherboard" Occam as an appliantologist
"When you have eliminated all the impossible, whatever remains, however implausible, must be the logic truth; unless it's your compressor or motherboard." Mr. Spock as an appliantologist
"I think, therefore I have no earthly idea why this thing is not working...I got nothin'...". Rumored to have been uttered by a frustrated Descartes while diagnosing his GE Profile.
#3
appl.tech.29501
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Posted 22 April 2012 - 06:46 PM
This ice maker fails frequently...I stock it.
I dont have a schematic but power in and no cycle....IM bad
I dont have a schematic but power in and no cycle....IM bad
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#4
Samurai Appliance Repair Man
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Posted 22 April 2012 - 07:00 PM
Awesome info, Durham and appltech! 
Mucho domos, dudes!
Going out on this one Tuesday, will post findings.
Mucho domos, dudes! Going out on this one Tuesday, will post findings.
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#5
Samurai Appliance Repair Man
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Posted 06 May 2013 - 10:07 PM
Dang, forgot to post followup! Turned out the icemaker was jammed-- the cubby was jammed with ice preventing the icemaker from cycling. Cleared the jam and rocked on! 
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