I have a GE ZISS420 DRCS fridge and it's having an annoying problem: the pan under the compressor pan in the upper compartment is broken, so it cannot hold water and water drips to the front door. I called GE and got the conflicting information about the replacement parts: one told me the part is WR17X11924 (http://www.repaircli...7X11924/1169748); the other said it's this one: http://www.repaircli...er=ZISS420DRCSS. A search on Sears parts showed this one:
http://www.searspart...6&prst=&shdMod= (#711 in the graph, part# WR17X11804).
My questions are:
(1) which one is the correct part? I did compare what I found in the fridge and the picture on Searsdirect's website matches perfectly.
(2) Anywhere I can find the installation manual if I want to DIY? If this website has it, I will pay the cost to get privilege to access it.
I marked two cracks in the attached photo. The pan is the one under the compressor -- the 2nd picture of the 1st post of this thread: