Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Dumbstruck by the new computer-controlled appliances? Let the Samurai enlighten you…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
Sign in to follow this  
Followers 0
gdoggy

LG WM2455HG Front Load Washer

2 posts in this topic

I'm having a few intermittent problems with my LG front loader. First the history of problems/repairs - really minor. I had the display assembly replaced under warranty about 1.5 years ago due to a garbled display. Since then no issues until now. I noticed a few times during cycles that the countdown display would be blank. The cycles would all complete normally even with no display. I don't watch the washer so I'm not sure how often it occurs. Since it hasn't affected the functioning, I've ignored it.

Now for the current issue.... I've noticed a few times that during the speed wash specifically that the countdown timer starts at 20 minutes, but it seems to be doing unnecessary agitating and spinning so I checked on it. The display would be stuck at 7 minutes remaining and stays like that for quite some time. Eventually after about 30 minutes of what I would consider excessive spinning it would just do the completion tone and turn off. All appears normal as far as the clothes being clean, no detergent or softener left in the cups, etc. Is this normal, or is something wrong?

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

<<< I noticed a few times during cycles that the countdown display would be blank.>>>

***********************

Possibly a failed DISPLAY BOARD.

http://www.repaircli...6870701/1369223

Verify first---that the plug connections *behind* the jog dial are not loose or that the wires are not chaffed.

To access these wires---unplug the washer and remove the top cover (of the washer).

********************************

<<< I've noticed a few times that during the speed wash specifically that the countdown timer starts at 20 minutes, but it seems to be doing unnecessary agitating and spinning so I checked on it. The display would be stuck at 7 minutes remaining and stays like that for quite some time.>>>

********************************

Usually caused by one or both of the following...

1) incorrect type or amount of detergent used. Excessive suds---can enter the AIR BELL at the rear of the washer. The WATER LEVEL SENSOR "thinks" that there's still water remaining in the tub---causing extended DRAIN MOTOR run time and delayed spin cycle (or aborted altogether).

Also---during any *rinse cycle* (about the middle of any cycle)---if suds is detected via the motor sensor---an LG washer will enter a software program called: "SUDS KILL MODE".

During "suds-kill" the display clock will stall/stop counting-down until the triggered suds-kill-program ends (about 30 minutes).

After which---the count-down clocks resumes.

2) Washer on weak wood floor or not leveled properly.

Add a single towel to the tub (to mimic an imbalanced condition)

Power on

Select the SPIN SPEED to "Extra High"

Press the START/PAUSE button

Wait until the *Time Remaining* displays "7"

Place a finger at each of the front leveled legs of the washer---as the tub begins to ramp-up to high speed---determine which of the front legs is beginning to "hop" off the floor.

Use the LG wrench (that is provided with each new washer) or an adjustable pliers tool to turn/level the washer leg until the "hopping/vibration" is minimized or stopped altogether---usually requires a 1/4 to 1/2 a turn.

Lock both leveling legs to prevent misalignment later.

Edited by john63

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0