This washer has door seal problems and latch problems. The door feels a bit sprung and the latch just barely holds it closed in any operational mode. They've been wedging the door closed with a telescoping-type shower curtain rod wedged against the door and the opposite wall, for about a year.
Last week, customer's mom washed a load of shoes and the machine has not gone into spin mode since then.
I couldn't get it to do anything at all, no matter the light show I was getting on the control center.
So my main question is "how to get into diagnostics".
Edited by jb8103, 28 May 2012 - 08:31 AM.