8 replies to this topic

[Viic3209]

Okay, So I have a GE Energy star top load washer, model number:WJRE5550H1WW that has now started beating the outer tub against the walls of the washer every time it goes into a spin. It is so bad that I have not washed clothes in it for the last week! And with two children, and two adults that each work 12 hours a day, well- it is just not working. Otherwise my washer works fine, no leaks, and is quiet as long as the tub is not moving. I did manage to take the top off of the washer last night and I saw where there are 4 black bungey type rubber cords that do not look tight. and from the sole fact that I didn't see any brackets holding the outer tub up, I'm guessing that this could be a problem? Any help would be great! I'm not afraid of doing the work myself if it is something this small because I am used to working on cars, but if it is going to cost as much to fix it as it would for me to get a new washer, well lets face it, I'm not going to waste my time! I can also upload pics tonight when I get home from work If I need to.


Thanks!
Victoria

[RussTech]

Well, your suspension is shot. It could have happened due to normal wear and tear, or it could be due to a failed cam mode shifter. A little solenoid that switches it from agitate to spin. To check, pop the panel off the front of the machine by sliding a putty knife between the top and the front panel. Theres two clips you have to depress, one on each side, and the front panel pops right off. Now get down and look at that motor, it has a little led that will flash diagnostic codes if something like the mode shifter has failed.


Even if it is giving you a code, record the code, and then reset the inverter board

To Reset the Inverter Board: Push the timer knob in so the washer is idle. Unplug the machine for one minute. Plug back in and raise and lower the lid six times within 12 seconds
Did the Inverter board resume normal operation after reset? Hopefully so, or it wasnt giving any error codes in the first place. In that case, replace you front and rear suspension.

Front Suspension
Part number: WH16X10057

Rear Suspension
Part number: WH16X545

All the cool diagrams and Inverter board reset info is from a page posted by our venerable host, the Samurai
Check out his full post on this style of machine at: http://fixitnow.com/...asher-wont-run/

Edited by RussTech, 11 July 2012 - 04:11 PM.

[RussTech]

Heres a diagram just for fun

[Viic3209]

OKay, is there a way to tell if the suspension rods are bad or not? The part in my washer that matches the parts you gave me look perfectly fine. and it isn't the bottem of the tub, just the top, and that is where the black bungy cord type rubber pieces are. they look like these:
Shock Dampening Device

Item # 2289



And if this is the same pice, then they sure as hell aren't straight like the pic. all four of them look completely broken and bent in half on the inside of that rubber.

[Viic3209]

It is part 370 in the cabinent, cover, and front panel diagram. I would put the diagram up but this website keeps blocking it.

[Samurai Appliance Repair Man]

I would put the diagram up but this website keeps blocking it.

Shouldn't be... What are you trying to post?

[Viic3209]

just a pic of the diagram for this washer.

[Samurai Appliance Repair Man]

How are you trying to post it? Are you using the link to the actual image itself combined with the image button in the editor window?

[RegUS_PatOff]

... the diagram up but this website keeps blocking it.

maybe diagram from a parts web-site that this board doesn't like
# 370