Samsung Fridge, RFG298AAWP, non responsive touch pad
Posted 25 July 2012 - 10:09 PM
Since the power failure, the customer's refrigerator has been non-responsive at the touch pad and showing the error code for "defrost sensor failure."
When I looked at the evaporator, I see no sign of poor defrost. Also, everything in the fresh food compartment is nice and cold. Water dispenses at the door, so that pad is getting voltage.
I am thinking either the UI at the door and/or the mcb got fried during the storm, mainly because nothing else seems to support the story the fridge is trying to tell me.
Anyone else have any ideas/perspectives?
Posted 26 July 2012 - 05:49 AM
- Samurai Appliance Repair Man likes this
Posted 26 July 2012 - 05:24 PM
However, what this doesn't explain is the non-responsive key pad. According the documentation I have, I should be able to turn off the fridge, reset the machine, etc., but instead I have nothing at the keypad.
I am thinking replace the keypad and the defrost sensor.
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