How do you handle this??
Posted 11 December 2005 - 04:37 AM
Posted 11 December 2005 - 05:18 AM
If I were already in the situation you're in, where I'm out the part and the repair fee, I wouldn't even bother pursuing it in small claims court-- done that and it's a colossal waste of time; court is about who lies the best, not about who's telling the truth. And this woman sounds like she has a mental disorder, these people are very compelling to judges sitting there diddling themselves under their robes.
What I would do is post a great story about her on my website, complete with name, phone number, and address. If she wanted to come after me for libel, the burden of proof is on her, and something is only libelous if it's NOT true. If you have a personal blog, and I strongly encourage you have one, you could post it there. You could write the blog under a pseudonym to protect your identity and employer.
And one other thing: stop scheduling service calls in trailer parks!
Posted 11 December 2005 - 06:21 AM
Posted 11 December 2005 - 09:53 AM
That confirms that she definitely has a mental problem. I've dealt with customers like that, some schizophrenia going on, not in touch with the same reality that the rest of share. She's also probably a very unhappy person-- people at peace with themselves do not behave that way. Either way, it's a losing situation for you and any other servicer who steps foot inside that house. :poison:
As far as the trailer park, this was upscale Alpharetta, double wall oven in a ritzy area! Not the trailer ridden Conyers section!!
Let me know how it goes with hubby, I'm really interested in how this turns out!
Posted 16 December 2005 - 04:11 PM
Posted 14 January 2006 - 03:18 AM
Seems like you guys always charge too much and the repair is really simple, damn could of done it ourselves if you would only have told us what to do!
Even if you are a Yankee Fan, and not welcome around New England, you certainly provided me with free assistance...........!
Posted 01 February 2006 - 07:23 PM
Posted 02 February 2006 - 01:38 AM
Posted 08 February 2006 - 02:06 PM
Currently serving EVERYTHING
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