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Kenmore/Whirlpool dishwasher keeps coming back

Kenmore Whirlpool dishwasher

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12 replies to this topic

#1 appliancesos

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Posted 02 August 2012 - 09:58 PM

I've been working on a Kenmore/Whirlpool dishwasher (Mod. # 665.13842K603) that was completely dead. Power (both hot and neutral) were good to the dishwasher. Door switches checked out fine as did the thermal fuse. The heater circuit also was good. Having checked all of the above, I ordered a Control Board which proved to NOT be the problem. I then ordered the touchpad and console and upon installing it. the dishwasher finally did work. This was about three weeks ago. However, today I received a call from the customer saying that the dishwasher was again completely dead. Any ideas/suggestions as to what might be causing this?

Thanks.

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#2 Sonic

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Posted 02 August 2012 - 10:58 PM

If you split the door but leave the door latch on and in the closed position, do you have voltage to the control board?

#3 appliancesos

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Posted 03 August 2012 - 05:09 AM

Yes. Both hot and neutral are good to the board with the door latch in the closed position.

#4 Chat_in_FL

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Posted 03 August 2012 - 05:39 AM

However, today I received a call from the customer saying that the dishwasher was again completely dead. Any ideas/suggestions as to what might be causing this?

Thanks.


Maybe you already checked this, but anytime you disturb the control board and/or console, the thermal bi-metal/fuse seems to blow shortly there-after... maybe from loose disturbed connections...
We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, for so long, with so little, we are now qualified to do anything with nothing.

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#5 appliancesos

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Posted 03 August 2012 - 05:43 AM

Going back to the customer's shortly. I will check that and let you know.

#6 RegUS_PatOff

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Posted 03 August 2012 - 07:40 AM

If the Thermal Fuse has ever blown, the entire "kit" would need to be installed.
not just to replace the Fuse.
http://www.repaircli...tDetail/1549751

 

Thermal-Fuse-W10258275-01333491.jpg


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#7 TheApplianceTechnician

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Posted 03 August 2012 - 07:46 AM

I have had these touchpads go bad on me before, just had one that I replaced under warranty a couple months ago. I think it lasted, oh wait I am computerized now lemme check. . . . about 6 weeks once installed.

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#8 appliancesos

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Posted 03 August 2012 - 08:37 AM

Thanks to everyone for the input and help. Turns out the thermal fuse had blown. Customer is happy again and so am I.

Have a great weekend.

#9 Chat_in_FL

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Posted 03 August 2012 - 08:36 PM

:rocker:
We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, for so long, with so little, we are now qualified to do anything with nothing.

Mother Teresa

#10 skintdigit

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Posted 27 December 2012 - 07:20 PM


Maybe you already checked this, but anytime you disturb the control board and/or console, the thermal bi-metal/fuse seems to blow shortly there-after... maybe from loose disturbed connections...

Will second this observation....replaced a keypad on a Maytag MDB-series unit one month ago and the thermal fuse(well, it's not really a thermal fuse, but that's a different discussion) cut off a couple of days ago. No visible signs of overheating in wiring harness or on control board. 

 

SD



#11 jumptrout

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Posted 27 December 2012 - 07:49 PM

I swear,I think those fuses blow at about 80 degrees F.



#12 Scottthewolf

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Posted 27 December 2012 - 09:37 PM

BTW, What in the hell is Whirlpool trying to accomplish with the tiny little screw wire connectors in the replacement thermal fuse kits? I always throw them away and use butt connectors and make sure they are crimped really tight.


Scott Wolf

#13 Chat_in_FL

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Posted 29 December 2012 - 07:38 AM

BTW, What in the hell is Whirlpool trying to accomplish with the tiny little screw wire connectors in the replacement thermal fuse kits? I always throw them away and use butt connectors and make sure they are crimped really tight.

 

Haven't had any issues with the terminal blocks in the kits. Followed a couple of guys that used wire nuts instead and burned up afterwards. I use butt connectors to repair the wire harness when the board burnt before the thermal bi-metal opened...

 

http://appliantology...ith-kitchenaid/


We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, for so long, with so little, we are now qualified to do anything with nothing.

Mother Teresa




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