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LG front loader squeaking


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17 replies to this topic

#1 ThePadre

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Posted 11 December 2005 - 05:06 PM

OK. My relatively new LG washer (WM1812CW), put into use about July 28, 2005, now squeaks when entering or exiting the spin cycle. It cost too much to put up with this. While I plan to call LG/Best Buy (extended warranty purchased), does anyone have any ideas as to what the source of the problem would be? Thanks.

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#2 Pegi

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Posted 11 December 2005 - 06:14 PM

I am LG authorized and this is still with in the first year warranty from LG.  We have not heard of this problem so not sure what it could be, sorry..please post when you find out from the LG servicer.....
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#3 ThePadre

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Posted 15 December 2005 - 06:04 AM

Well, the appliance guy assigned by LG came out this morning. Sadly, Murphy's Law of appliance repair reigned: Any faulty appliance, when demonstrated for the repairman, will work perfectly.

After he pulled it out and got the back door off, no squeaks. Nothing abnormal at all. So either something is rubbing somewhere, or the feet weren't precisely on the tile, etc.

He called LG to discuss. They authorized replacement of the rear bearing(s) and drive shaft. Repair guy said LG takes pretty good care of customers. We decided, though, that this sounds a lot more preventative than anything else, since the squeaking went away in his presence. So, the agreement was to save his time and effort to see if said problem returns, rather than do a pretty time-consuming unnecessary repair. He said to call him back if the sound returns.

Overall, the repair guy (of Mr. Appliance in Conroe, TX) was professional. I'll be saving that business card for other repairs in the future. Any that I can't get done with the help of this site, that is. :)

Incidentally, repair guy indicated he really liked both Whirlpool Duets and LG front loaders and wouldn't recommend any other brands. (Hopefully he wasn't just telling me what I wanted to hear. :) He spoke disparagingly of GE, which I know would make the Samurai proud.

#4 TexasRon

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Posted 02 January 2006 - 12:39 PM

Hi.  Newbie here.  This thread caught my eye because we just bought a new pair of LG's and our washer (WM2277H*) is doing this too.  It only happens during a high rpm spin when there's a really heavy load in the washer.  It's coming from the door latch.  If you apply some pressure to the latch side of the door with your hand while it's squeaking, it goes away.

This is a minor annoyance and as long as I don't have any other problems with the washer, and as long as it doesn't get any worse, I'm just going to ignore it.  This washer is so much quieter than our old top-loader Whirlpool that I don't mind a little squeak now and again.

 


#5 Pegi

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Posted 02 January 2006 - 12:48 PM

Sorry did not catch this with the first poster, call for warranty service, there is a repair bulletin out to have the door latch shimmed to aleviate this noise from the door when it is in spin..we have done this to several LG washers...
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#6 TexasRon

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Posted 02 January 2006 - 01:16 PM

Thanks Pegi!  I will call for repair.  However, I read somewhere else that this was primarily a problem with earlier models and that all new ones come with the shims in place.  We've only had these a few days....but I guess that doesn't mean they weren't sitting in a warehouse somewhere for six months.


#7 Pegi

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Posted 02 January 2006 - 01:22 PM

Yea, this was to be taken care of since 2002, however we are still doing the shimming on these washers...what is your serial number so we can see when it was made...
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#8 TexasRon

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Posted 02 January 2006 - 04:31 PM

511KWRE03550

Thanks!

Ron Jenson


#9 Pegi

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Posted 02 January 2006 - 04:44 PM

Manufactured in November of 2005, this one is fresh out of the oven!!...
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#10 TexasRon

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Posted 02 January 2006 - 04:48 PM

O.k.....well, I went downstairs and pushed in on the door.  It seems like there's quite a lot of play in the latch.  The door moves in about 1/8" before it stops.  DOes this sound about right?

#11 Pegi

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Posted 02 January 2006 - 05:26 PM

Sounds like it need to be shimmed up...;)
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#12 TexasRon

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Posted 08 April 2006 - 05:19 PM

I finally got around to calling LG about my squeaky door last week (4/28/06).  The CSR was helpful, courteous, and AMERICAN!!  How ironic is that in this day and age of CSRs in Deep India? She was familiar with the problem and set up a service call with our local LG appliance service contractor (Saucedo Appliance) on Friday 3/31/06.  The technician showed up on time, spent all of 5 minute doing whatever he needed to do, tested it, and left.  He was also very knowledgeble and courteous.  It hasn't squeaked since!!!

I'm very, very satisfied.


#13 Pegi

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Posted 08 April 2006 - 07:29 PM

The personel dealt with at LG are located right here in the USA in Huntsville, AL.  They all speak english and are the nicest people to deal with....they shimmed up your door switch per the bulletin detailing what your problem was back in January....
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#14 TexasRon

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Posted 09 April 2006 - 01:46 PM

[user=533]Pegi[/user] wrote:

The personel dealt with at LG are located right here in the USA in Huntsville, AL.  They all speak english and are the nicest people to deal with....they shimmed up your door switch per the bulletin detailing what your problem was back in January....

Yeah, the lady I spoke with mentioned that she was in Hunstsville.  My little sister and her husband live there too, so I thought that was neat.

Thanks for the original advice on the technical bulletin.  You were right on the money!


#15 Pegi

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Posted 09 April 2006 - 07:06 PM

:cool:
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#16 FixOrRepairDaily

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Posted 02 May 2009 - 07:41 AM

[user=533]Pegi[/user], have you replaced the rear berring on the LG front loaders ?

I have one to do coming up soon and wanted to know if I need a specific puller to remove the berring set. I already ordered the 2 spring plyers for the boot springs.

LG does not mencion how to remove the rear berrings. The exploded view shows the berrings do not come with the rear tub and are seperate.

Man it is a pain in the butt having to working on stuff you have no idea  how to fix.

Guess that is why we are technicians and not Magicians !

Although some times I wounder...

  Thanks

 

 


#17 clman

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Posted 03 May 2009 - 05:39 PM

[user=267]dbiberdorf[/user] wrote:

OK. My relatively new LG washer (WM1812CW), put into use about July 28, 2005, now squeaks when entering or exiting the spin cycle. It cost too much to put up with this. While I plan to call LG/Best Buy (extended warranty purchased), does anyone have any ideas as to what the source of the problem would be? Thanks.


If it starts squeaking again push on the door. If it stops it is most likely the door latch spacing or front panel to cabinet mating. If it does not stop, as with a recent similar topic, suspect the outer tub springs.

Do yo see thin a water stain on the outside of the cabinet from the bottom of the door to the bottom of the front panel ? If there is a stain or the door has forward and aft play in it on the latch side take off the top and unscrew the door latch switch assmy. Install one 3/16" or 8mm flat washer between the switch and cabinet ( with the screws passing through them. This will cause the latch to hold the door tighter.

25 Years in the biz. 9 years LG authorized.

#18 clman

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Posted 03 May 2009 - 06:01 PM

The bolt that hold the rotor on in the back also holds the inner tub in. Drain any remaining water from the unit through the small manual drain tube next to the filter behind the plastic access panel on the lower left of the front panel. Remove the rear motor access panel. Remove the bolt and washer at the center of the rotor. Remove the rotor. Take the top off. Remove the spring retainer from the gasket at the door opening. Take the front off. Remove the spring retainer and gasket from the outer tub. The outer tub is two halves with a seal in the middle. If I recall correctly, the heater and thermistor at the bottom of the tub is mounted in the front half. Just take the connectors off of them. I don't remember any but, remove any hoses attached to the front half of the tub. Remove the counterweights from the front of the tub. Remove all, but one one the left and one on the right, of the hex head bolts all the way around the outer tub. Pull the bottom retaining pins from the two front shocks. Lift the tub and remove the two large upper support springs from the left and right of the tub. Remove the two remaining bolts from tub and separate the halves. Pull the inner tub out. The bearings are behind the seal in the rear center of the outer rear half of the outer tub. Tap the bearings and seal out with a flat blade screwdriver. Clean the inner tub bearing shaft and lube it lightly with grease to protect the new seal until it seats it's self and wears in. Now that you took it apart you know how to put it back together. Make sure you replace both bearings and the seal.

If anyone knows a better way please let me know.

25 Years in the biz. 9 years LG authorized.




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