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GE wssh300g0ww: door clicks, then dishonorable beeping

ge washer door door lock front-loading lock beeping error

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7 replies to this topic

#1 scrybbler

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Posted 20 August 2012 - 02:54 AM

Great samurai,

I am battling a beastly GE washer. It was working fine recently, but now when I try to set it to work, all I hear is the usual CLICK of the door trying to lock (I think) and then... beeping from the console.

I also noticed that the *breaker* for the washer had tripped recently. I had to reset it to get power to the machine. Yeah, not a good sign. Can you say "deep fried tempura"?

I do have the tech sheet from here: ftp://ftp.electrolux-na.com/ProdInfo_PDF/Webster/134859600e.pdf

PROBLEMS:

A) this tech sheet doesn't seem to correspond to my model. I have it on good authority that this is the sheet, tho (got it from your old forums). I can't get it to do the diagnostic test, partly because there is no "Drain/Spin" position on the Program Knob as described in the sheet. In fact, it's not even called the Program Knob on my machine; it's labeled CYCLES. Nor is there a start position on the program knob, nor are there 9 clicks from the start position as described at the bottom of page 2 ("to clear latest stored error code").

B ) assuming I have the right tech sheet (which seems like a big leap to me!), I am able to get what seems to be an error code: one beeping flash of START followed by three beeping flashes of the five indicator lights (Door Lock, Wash, Rinse, Final Spin, and Control Lock). Note that (unlike what is described in the thrice-damned tech sheet!) START flashes before the vertical indicators, and the flashing does NOT repeatedly signal the code as long as I hold the buttons down. Nooo, no. Instead it goes back to normal operation and the usual indicators light up (START flashing, vertical indicators show what cycle is queued to run, etc.).

C) Assuming I have the right tech sheet and I haven't read this crap wrong, my error code is E31... and there is no E31.

Any advice?

I'm definitely wrassling with a wssh300g0ww; I doublechecked the label on the unit several times.

p.s. When I tried to search this forum for "GE", it came up with nothing. Very curious search mojo; I thought there'd be dozens. Searching for "wssh300g0ww" turns up one post that does not match my problem.

Attached Files


Edited by scrybbler, 20 August 2012 - 02:55 AM.


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#2 Samurai Appliance Repair Man

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Posted 20 August 2012 - 06:55 AM

The code you're seeing is actually error code E41-- the lights for each code digit begin flashing at the same time so you start counting right away. This is a bad door latch assembly. Since it's a Frigidaire-built washer, you can use the Frigidaire door lock at less than half the price of the GE-branded part ==> http://www.repaircli...1763202/1531974

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The built-in site search for this forum is pretty crappy. I never use it. I use the Google Custom Search box in the top of the right hand column on the home page. At one time, I changed the built-in search to the Google Custom Search but people complained... people who are no longer active on this forum so I may re-visit that wise action soon.

#3 scrybbler

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Posted 21 August 2012 - 02:02 AM

Thank you, Sensei Lucid!

Yes, it is indeed an E41. Any ideas about why the tech sheet seems to be describing a totally different unit? I'm enclosing a photo of the unit for your amusement.

Good to know about the search. Ignore the whinging of the initiates! Now that I know your search secret I am content.

Attached File  ge-washer-console.JPG   51.41KB   13 downloads

#4 jb8103

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Posted 21 August 2012 - 03:40 AM

... people who are no longer active on this forum so I may re-visit that wise action soon.


I hope scrybbler sticks around, he can write. As for Google, isn't there a way to use Google to search any specific site?
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#5 Samurai Appliance Repair Man

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Posted 21 August 2012 - 07:06 AM

I hope scrybbler sticks around, he can write.

Always a pleasure to have literate Apprentices!

As for Google, isn't there a way to use Google to search any specific site?


Yes, it's called Google Custom Search Engine ==> http://www.google.com/cse/

That's exactly what I have on the homepage of this site, top of the RH column; you can tell because it has the cute little "Google Custom Search" watermark in the search box. That engine searches this site's forums, blogs, gallery, and files and includes results from my main blog, Fixitnow.com. Gives superior results to this built-in engine in the upper RH corner of the screen.

#6 scrybbler

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Posted 21 August 2012 - 11:55 PM

Thanks, jb8103! It's very flattering to be appreciated! Although I mostly write about videogames, not appliances, ha ha.

Well, videogames on the side, and cloud servers, bedroom decor, furniture rental, ride-on toys, and whatever else to pay the mortgage.

As for Google, you can also punch in "site:appliantology.org" as part of a search and it'll restrict results to stuff on this site. But I was too lazy to do that... and also Google doesn't always index (i.e., bother to keep records on) every page of large sites.

BTW, any ideas about why the tech sheet seems to be describing a totally different unit? :D I mean, there's no Drain/Spin position, no Program knob, no start position, and no 9 clicks on any knob. I was hoping to find a tech sheet inside the washer, but no such luck.

Edited by scrybbler, 21 August 2012 - 11:57 PM.


#7 RegUS_PatOff

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Posted 22 August 2012 - 12:38 AM

... 134859600e.pdf
... there is no "Drain/Spin" position on the Program Knob

According to the Frigidaire listing for the GE WSSH300G0WW, that is the correct tech sheet.
It seems "Drain/Spin" (start position) is SPIN on the CYCLES knob...
and up to 9 clicks past that ...
.

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#8 scrybbler

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Posted 22 August 2012 - 08:45 PM

Ohhh that's the Frigidaire tech sheet! That makes a lot more sense. Okay, time to try a new door thinger.

Actually I'm going to try cleaning the old one first, too, just for yuks.

To be honest I enjoyed this opportunity to get re-acquainted with my backup washing machine, a Wonderwash. It does a load in five minutes using 1.5 gallons of hot water... and my reeking running socks came out smelling like a summer breeze. No electricity and the machine costs less than the door latch assembly on the GE washer, ha ha. Too bad it can't do a huge load.

anyhow thanks all for the help!!





Also tagged with one or more of these keywords: ge, washer, door, door lock, front-loading, lock, beeping, error

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