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Miele PC Interface?

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I am curious if anyone here knows anything about the Miele PC interface that appears on most newer appliances. On the web, it is described as:

Optical interface

All Miele washing machines have an integral PC interface. In case of a fault, the Miele service engineer can communicate with your appliance via a laptop and quickly identify the source of the problem. This interface is also used on some models to load additional programme packages.

The optical PC interface enables authorized Miele technicians access to machine history, program updates, and the addition of Miele Professional Application Packages, including specialized programs for hospitals, hotels, and emergency services gear.

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