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certified tech group 51

By certified tech group 51
in DIY Appliance Repair Help

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DurhamAppliance Sensei

DurhamAppliance

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Posted

with regards to giving a discount and customer expecting the same pricing for future repairs : simply charge the customer full price for the first repair then add a line on the invoice called "one time discount" subtracting the amount from your full price.  Customer will then know two things 1) the value of your service/his discount and 2) it aint gonna happen again. You can always hide behind "corporate policy."

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