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maytag neptune mah8700aww


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11 replies to this topic

#1 appmed1

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Posted 21 September 2012 - 06:17 PM

Could I get a copy of the technical bulletin regarding excessive vibration for this machine?

Thanks.

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#2 Skiter29

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Posted 21 September 2012 - 06:44 PM

this machine was known for excessive vibration they came out with a new control board that was suppose to combat the vibration but it really never helped maytag swapped many of these out there was a little joke going around that this machine help bankrupt maytag and brought down the company really not true becasue at the end all of maytag laundry sucked

#3 Scottthewolf

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Posted 21 September 2012 - 07:48 PM

this machine was known for excessive vibration they came out with a new control board that was suppose to combat the vibration but it really never helped maytag swapped many of these out there was a little joke going around that this machine help bankrupt maytag and brought down the company really not true becasue at the end all of maytag laundry sucked


I have to agree with you, they slowly phased out the Dependable Care washer and dryer which were the best washer and dryer on the market because production costs to build them were too expensive and they weren't energy efficient. Sad, really.
Scott Wolf

#4 RegUS_PatOff

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Posted 21 September 2012 - 08:12 PM

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#5 telefunkenu47

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Posted 21 September 2012 - 10:04 PM

All because of that wax motor The arrogant engineering dept was convinced that the wax motor was the way to go, with a ridiculous linkage and microswitch assy that never really lined up properly and the motor itself which drew .9 amps, thus taking out r11 on the board. Overly complicated expensive to make and unreliable Stupid Stupid Stupid. One faction in the R& D dept wanted to buy a working door latch assy such as the whirlpool Duet or bosch. Tried and true, solenoid operated and a third of the cost to boot. The wax motor faction won out of course and the rest is history. I guess you could say that the wax motor helped bring down Maytag. I always thought the Neptune was a pretty good platform for the most part. Still quite a few of them out there.

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#6 Skiter29

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Posted 21 September 2012 - 10:56 PM

this machine was not one of the neptune with the wax motors this i think was a samsung built

#7 appmed1

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Posted 24 September 2012 - 12:19 PM

Has anyone had any success reducing the vibration. The machine is about 8 years old. The customer thinks it is getting worse.
Thanks.

#8 Skiter29

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Posted 24 September 2012 - 08:43 PM

first question is it on a cement floor or a wood floor if its on a wood floor trouble

#9 Scottthewolf

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Posted 24 September 2012 - 09:23 PM

All because of that wax motor The arrogant engineering dept was convinced that the wax motor was the way to go, with a ridiculous linkage and microswitch assy that never really lined up properly and the motor itself which drew .9 amps, thus taking out r11 on the board. Overly complicated expensive to make and unreliable Stupid Stupid Stupid. One faction in the R& D dept wanted to buy a working door latch assy such as the whirlpool Duet or bosch. Tried and true, solenoid operated and a third of the cost to boot. The wax motor faction won out of course and the rest is history. I guess you could say that the wax motor helped bring down Maytag. I always thought the Neptune was a pretty good platform for the most part. Still quite a few of them out there.

N ot
E nough
P arts
T o
U ndo
N
N egative
E ngineering

Another sad thing about the original Neptune washers such as the MAH3000AWW, MAH4000AWW and the MAH5500AWW is that I had a meeting with one of the engineers who designed these washers before they were released for sale to the public when I worked for Maytag Factory Service. I had pointed out all the trouble spots to him such as the wax motor, the door boot not having a drain to get rid of excess water, etc. He then told sales and the CEO of Maytag at the time they should change the wax motor to a solenoid and there should be a drain in the door boot. The CEO told him "Nope, we need to get the machine on the market ASAP. If there are problems with those two issues we will fix it in the field."

Edited by Scottthewolf, 24 September 2012 - 09:23 PM.

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#10 appmed1

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Posted 24 September 2012 - 09:29 PM

It's on a wood floor

#11 Skiter29

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Posted 24 September 2012 - 09:30 PM

thats sad how much do u think those wax motors R11 contorl boards class action suits cost maytag ahhhhh the company that whrilpool owns

#12 Scottthewolf

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Posted 24 September 2012 - 09:42 PM

thats sad how much do u think those wax motors R11 contorl boards class action suits cost maytag ahhhhh the company that whrilpool owns


Don't forget all the time and free labor Maytag spent replacing the door boots with door boots that have a drain as they called them "Boot enhancement/PHA kits" and the underdesigned motor control boards being replaced with motor control board kits which consisted of a beefed up motor control board and a beefed up motor. Everytime I worked on these washers I heard the sound of money being drained out of Maytag's profits.
Scott Wolf




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