... ours has been working great for 17 years
....until the water/air exchanger started leaking.
... Repair man says $2500 to fix...
... Lennox parts which are scarce but available commands $1200-$1500 for the radiator.
... I was able to get a brand new commercial unit that I was able to install with modification.
... they were a good Idea, certainly very efficient and the continuous supply of hot water is amazing.
... I am going to replace the upstairs heat exchanger before it leaks.
... pictures ?
.. yes, efficient and direct vent water heating
... ours is 10 yrs old,... I will be looking for maybe a tankless gas water heater to replace the HM30

update:fixed it a few days ago ...
Lennox wanted about $ 1500 for the water / air heat exchanger ... ..
I bought a generic 22x22 one from a reseller freeheat4u on eBay $ 200 shipped ..
Item # 170926425214 made in USA
with a little (lots) of copper pipe / fittings ... fits perfectly..
I added a pair of Ball Valves on the top left of the replacement ,
and a pair of Union Connectors (top & bottom center)
Heat exchanger can be removed for cleaning / replacement