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Diagnosing the Cause for a Twisted Door Gasket in a Front Loading Washer

washer front load door gasket boot

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#1 Samurai Appliance Repair Man

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Posted 30 September 2012 - 03:14 PM

This video is a great illustration of why it's so important to properly identify cause and effect when troubleshooting. In this case, what the customer saw as the problem, a twisted door boot (or gasket), was actually an effect from an underlying, catastrophic cause: outer drum failure. You want to make sure you're fixing the actual cause and not the effect.




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#2 Jonathan Then

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Posted 02 October 2012 - 02:28 PM

Excellent informative thread! :)





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