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americantradition

Kenmore Washer 110.83045100 will not drain or agitate or spin

22 posts in this topic

I actually thought this would be easy but not so. Two days ago, I noticed the washer did not start draining when it was supposed to after the wash cycle. I heard the dial click and then it just sat. After trying different settings, the washer wouldn't drain in any of the settings.

I put the drain hose to the floor drain and drained the machine. Took the wet clothes out and decided to see if I reloaded it and put it on rinse, what would happen. The washer filled, agitated and then didn't drain. I manually drained the machine again and then set it to do it's final spin/rinse. All went well, the only thing the washer didn't do was drain.

Having an enlightened moment, I decided to do the second and final load of wash by manually draining the machine at the necessary moments. The washer filled with water but did not agitate. :( nor will it spin :(

I did put the lid down during what should have been the spin cycle ( it won't spin if the lid isn't down).

At this point, the only thing it does is fill with water and I get a humming when it should start agitating.

I thought this would be a simple drain pump replacement during the first load and then it got complicated during the second load.

All help is appreciated and welcome.

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Need appliance parts? Call 877-803-7957 now!

Wow, that's a belt-drive machine.

Possibly a bad/frozen pump --- initial symptom = no drain.

Then, by continuing to run the machine, the belt (being under a bind from the stuck pump) may have broken --- now = no agitation or spin, humming sound (does the hum seem to be the motor running?).

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The hum does sound like the motor running. I think your scenario here may be sad but true. I will take the back off tomorrow and check the pump and look at the belt. The coolest feature on this machine is it does a wash water recycle, a feature I don't believe exists any more on washing machines.

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Ditto on the frozen pump .

remove the back , if the belt is on , try to turn it by hand(unplug washer first) and see if the motor and pump turn

if not you will need to remove the belt , two bolts hold the motor in place , the motor will slide to let you remove the belt (do not cut the belt , if you do you will be sorry ) then turn the pump and motor and trans puleys by hand are any of them tight or wobbley ?

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I was able to get the washing machine off it's 6 inch concrete pad and disconnect all the hoses and get the back off. It looks like the belt is intact although I can't move it ( I am treating it rather gingerly). I followed the drain pipe to the pump but the pump seems to be located behind another part. Am I going to have to put the washer on it's top to get to the pump? Does anyone have a diagram of the parts on my machine? Any and all help is very appreciated as well as all the previous replies at this point. I think the Suds Saver machines should make a comeback.

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I found the manual about an hour ago and thank you for posting that!! Here is the update on the old girl ( both of us): I didn't understand exactly what Cactus Bob was talking about so I ended up disassembling more than necessary. The drain pump was frozen and by manually taking it back and forth a few times, I decided to reassemble it because it looked like it was moving the right way. When the whole machine was reassembled, the machine worked perfectly. EXCEPT for one little item. There is a cylinder attached to the drain pump that I cannot find in the manual. This leads up to the base of the bottom of the tub and also is attached to the drain pump. This loosened up at the juncture at the base of the tub when I was removing the drain pump. When I was re-attaching the drain pump, this was VERY difficult to try to get back into place. It looked like success upon re-assembly until a load of wash was completed. It is dripping, which means it is loose. I am going to try to get up there to see if I can clamp it in better but it is a tight area. It brings a tear to my eye to think of having to disassemble this whole thing again.

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00004559-00003.png

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Yes, that is it exactly. It looks like my point of access is through the basket instead of the bottom? Is it possible to include the page that names the parts? As I looked at it from the bottom, the juncture ( at the base of the basket) is rusted, not rusted through, but rusted. The original clamp may not be holding well because of that ---there just may not be as much to hold onto as there used to be.

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I want to add that when it loosened, when I took the drain pump off, it looked as if there was a rubbery compound right at that juncture. I wasn't sure what that was and made no attempt to remove it or modify it. It looked sticky enough that it was helping that juncture stay in place.

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Yes, that is it exactly. It looks like my point of access is through the basket instead of the bottom? .

that's the diagram for your model number ...

here's a similar model

O2004500-00005.png

1 353366 Clamp, Hose

2 353367 Clamp, Hose

3 356349 Hose, Water Inlet

4 359763 Clip, Tub Ring (4)

5 366072 Inlet, Water

6 355584 Flapper

7 21265 Stopper (2)

8 381971 Ring, Tub (Includes Illus. 28)

9 383553 Seal, Tub Ring

10 384024 Basket

11 357782 Block, Drive

12 96690 Gasket, Centerpost

13 384076 Tub

14 370571 Screw & Washer, Tub (4) (Tub To Baseplate)

16 358431 Agitator Cap

17 383951 Agitator & Insert

18 21366 Locknut

19 353402 Hose, Pressure Switch

20 351830 Seal, Air Dome

21 360804 Air Dome Assembly

22 93553 Hose, Tub Outlet

23 9421321 Clamp, Hose

24 84091 Manifold Assembly

28 355852 Plate, Snubber

36 92231 Hose, Pump To Manifold

38 272858 Clamp, Hose

40 358440 Stud & Seal, Agitator

53 383957 Pump (Complete) (Refer To Page 5 For Further Breakdown)

54 359630 Pulley, Pump

55 386011 Screw and Washer, 5/16-18 x 7/8 Pump To Gearcase (2)

56 352978 Hose, Bleach Dispenser

58 287859 Clamp, Hose

59 383719 Filter, Element (Includes Illus. 60)

60 383718 Clip, Filter Element (4)

61 387551 Clip, Pressure Switch Hose

O2004500-00006.png

1 353366 Clamp, Hose

2 353367 Clamp, Hose

3 356349 Hose, Water Inlet

4 359763 Clip, Tub Ring (4)

5 366072 Inlet, Water

6 355584 Flapper

8 381971 Ring, Tub (Includes Illus. 28)

9 383553 Seal, Tub Ring

10 384024 Basket

11 357782 Block, Drive

12 96690 Gasket, Centerpost

13 359668 Tub

14 370571 Screw & Washer, Tub (4)

16 358431 Agitator Cap Assembly

17 383951 Agitator & Insert

18 21366 Locknut

19 353402 Hose, Pressure Switch

20 351830 Seal, Air Dome

21 360804 Air Dome Assembly

22 93553 Hose, Tub Outlet

23 9421321 Clamp, Hose

24 84091 Manifold Assembly

25 92229 Nut, Spanner

26 92232 Washer, Fibre

27 92235 Washer, Rubber

28 355852 Plate, Snubber

36 92231 Hose, Pump To Manifold

38 272858 Clamp, Hose

39 352978 Hose, Bleach Dispenser

40 358440 Stud & Seal, Agitator

49 353096 Clamp, Hose

50 368772 Filter

51 359798 Hose, Filter Drain

52 357052 Hose, Filter Drain

53 358036 Pump (Complete) (Refer To Page 5 For Further Breakdown)

54 359630 Pulley, Pump

55 386011 Screw and Washer 5/16-18 x 7/8 Pump To Gearcase (2)

56 287859 Clamp, Hose

57 387551 Clip, Pressure Switch Hose

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Un-freezing the drain pump was a temporary measure. I ordered a new drain pump. The only connection we are having trouble with is at the bottom of the basket. How is the manifold assembly secured to the bottom of the basket? In the diagram above, this is #22, #23, #24. It has loosened from the bottom of the machine and we can't figure out how to make that connection tighter. Installing the new drain pump is no problem at all, except this connection. Thanks for any and all help you can give me.

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are you talking about the tub grommit ? , the rubber part that hangs from the bottom of the tub ?  #22 above , there calling it a hose but it's not it's just a rubber fitting on the bottom  of the outer tub

 

if that's it , just replace it , this is something i even stock , it's not a big deal , i think i pay around 5 bucks for them

 

you take the sump and clamp off and fold it in on itself and take it out (sometimes there so rotten you can just rip them out)

 

i hope someone else can post a link to the part , i do not know how 

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Thanks for posting the pics. That is exactly what I am talking about. New problem: we installed the new drain pump and put it back together again and...nothing is moving. Is it possible to make the belt too tight? We didn't have this problem when we un-froze the drain pump before. This time, as it was going to go into spin, it started buzzing, smelled something and stopped it immediately. Went to the back of the machine and tried to make the belt move and it wouldn't budge. What's the correction for this? Thanks in advance.

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the belt should be almost loose , you should think to yourself "i hope it's tight enough" and you have it right

 

please be careful with this test !: with a full load , while washing , put your palm on the top of the agatior and try to stop it from going back and forth , if you can slow it down , the belt is too loose

 

if the belt is to tight : the washer will loose it's trademark of being quiet , noise will vibrate through the case

 

ALso : did you know there is a wick in the top of the pump you can soak with oil , right below the pulley , you can oil it with a zoom spout oiler without removing the pulley

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Mission finally accomplished!! Loosened up that belt, performed the test, she's running fine. Saved her again!! Thanks Cactus Bob for all that helpful advice on this last round. We are learning a lot more about this washing machine than we ever thought possible. It does have a tiny leak coming from the grommet area but I am saving that one for the next time we want to take the washing machine apart. Many, many thanks again.

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 It does have a tiny leak coming from the grommet area

 

Likely coming from this:  http://www.repairclinic.com/PartDetail/Tub-Seal/383727/3118

 

 

Tub-Seal-383727-00882894.jpg

 

Could be opening a real can of worms trying to replace it though as the tub and centrepost will be all rusted out - best to try and get by with it as is if possible

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 I will see how nicely rags work sopping up any drips :) Thanks for the warning

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